Woodbury & Co — Restaurant in Bahrain Island

"WORST DINE IN EXPERIENCE" First the waitress was very rude, she ignored us at the table. She flung our order at the end of the table and fled in a hurry, we were confused if our order was served completely or if she left to get us the remaining items. When we asked her about the same and informed her that she was quite impolite, she refused to admit her rude behaviour and suggested we complain to the manager. The manager Manik came to us and started talking about irrelevant things and supporting his staff's inappropriate behaviour. He went on to insult us by saying that regular customers know everything and indirectly judging us for being non locals. When we claimed that such intolerant behaviour will lead to losing customers like ourselves he claimed that he doesn't care and kept on nagging about how they weren't wrong from their end. As a customer I was very much insulted by their arrogance, the manager couldn't even communicate in proper English and he claimed that it was my mistake that I am unable to understand him, while he kept talking about irrelevant things about his experience in the food industry etc. to deny an apology for their completely unacceptable behaviour. We weren't able to continue with our meal as the atmosphere was spoilt by them and hence we decided to leave immediately and while leaving this manager had the audacity to threaten us and swear at me in rage.

I left completely awestruck by my experience as I have read so many good reviews about woodbury and co, but this experience was completely terrible.

When a franchise has good growth from its customers they should be able to hire educated staff, who are well mannered and trained with basic etiquettes on how to handle customers politely without tarnishing the company's name. Hope Woodbury and co. doesn't forget they too started from a first customer and good reviews to get to where they are right now. Also I expect some action will be taken against such low quality staff that pull down the company to thier cheap levels with their arrogance, illiteracy and ignorance.

So I would like to advice people to avoid the Isa Town branch since they have the worst staff I have ever seen in Bahrain, even the locals have never shown any signs of rasicism like how these staff objectified us and shamed us.

WORST MANAGEMENT WORST STAFF WORST EXPERIENCE RED...

Woodbury Cafe - Isa Town Branch, Bahrain

Nestled in the heart of Isa Town, Woodbury Cafe is a delightful spot for dessert lovers and coffee aficionados alike. My recent visit left me thoroughly impressed, and I can't wait to share my experience.

Upon entering the cafe, the inviting atmosphere instantly sets the mood. The interior is tastefully decorated, offering a cozy yet modern vibe that encourages you to sit back and relax. For those who prefer a breath of fresh air, the outdoor seating area is equally charming, making it a perfect choice for a sunny day.

Now, let’s talk about the star of the show—the desserts. Woodbury Cafe offers a stunning variety of sweet treats, and the portions are generous enough for two to three people to share. Each dessert is beautifully presented, showcasing the cafe's commitment to quality and aesthetics. Whether you opt for their rich chocolate cake or the delicate fruit tarts, every bite is a heavenly experience.

Pairing your dessert with a cup of their expertly brewed coffee elevates the experience even further. The coffee is robust and flavorful, making it the perfect complement to the sweetness of the desserts.

Service at Woodbury Cafe was attentive and friendly, adding to the overall positive experience. The staff was knowledgeable about the menu and eager to make recommendations, which is always a plus.

In summary, Woodbury Cafe’s Isa Town branch is a must-visit for anyone in Bahrain looking for a cozy spot to indulge in delicious desserts and quality coffee. With its inviting ambiance and generous portions, it’s a great place to unwind with friends or family. I can’t wait to return for another round of...

I had a very bad experience at woodbury isatown, I made an order for pick up over the phone and when I reached there, they were giving me the wrong order. And the employee there insisted that it is my fault I was not clear over the phone, while i had clearly said " TIMES SQUARE " and he kept on saying I ordered '" PAN CARE'".. eventually he had to change my order as I had call recorder on my phone... wasted my 30 mins.

But, Is this how your staff treats your customers??? Kindly change your staff who can speak and understand English or Arabic clearly and has some respect...