The Wind Lounge — Restaurant in Dhaka Metropolitan

⚠️This review serves as a warning to others, as Three of my Female friends encounter with their staff’s inappropriate behavior and the establishment’s utter lack of accountability left the girls shaken to their core. We needed to speak up about this worst experience and for the public safety as a warning.

Date: On 01 June,2023 approximately at time: 04:00pm The most alarming aspect of my visit was the disturbing and relentless staring by one of the male staff members. This individual not only made my three female friends profoundly uncomfortable but also created an environment that made them feel incredibly unsafe. The fact that this behavior continued persistently in my absence, without any intervention from the staff, is absolutely unacceptable.

Driven by my deep concern for the safety and well-being of my friends, I felt compelled to voice my complaints to the manager. However, the situation took a turn for the worse when the floor in charge, who initially presented himself as the manager due to the actual manager being on break, deceitfully lied about his position. This blatant manipulation of the truth further exacerbated my frustration and highlighted the staff’s complete lack of integrity.

As I pressed for the contact information of the real manager, the staff members displayed an astonishing level of uncooperativeness. They flatly refused to provide any phone numbers, not even for the owner, effectively blocking any avenue for direct communication with higher authorities. This refusal to disclose the appropriate channels for lodging a complaint is not only unprofessional but also a stark indication of their unwillingness to address serious safety concerns.

The overwhelming sense of fury and helplessness consumed me as I realized the establishment’s unwillingness to take responsibility for their staff’s appalling behavior. I contemplated pursuing legal action and reporting the incident to higher authorities, but the fear and apprehension experienced by my friends prevented me from doing so. Their safety and well-being took precedence, and their unwillingness to proceed with any formal complaint is a testament to the gravity of the situation.

In conclusion, my visit was a nightmare I would not wish upon anyone. The staff’s complete disregard for customer safety, coupled with their evasive tactics and lack of accountability, is deeply concerning. I implore all potential patrons to exercise caution and avoid this establishment, as they have shown a blatant disregard for their customers’ well-being and failed to address serious safety concerns. Your peace of mind and personal security should never be compromised in...

A very scenic place with average food. Hope they work on improving their food quality.

Address: Islam Tower, DIT Road, Rampura (Just beside Hatirjheel and exactly opposite BTV Bhaban)

🍛 Cream of Chicken Soup: BDT 319++ — (9/10) 🍛 Twister Platter (For 2): BDT 699++ — (7/10) 🍛 Chicken Steak Platter: BDT 645++ — (6/10) 🍛 Spring Roll: BDT 149++ — (6/10) 🍛 Blueberry Cheesecake: BDT 309++ — (8/10) 🍛 Cafe Mocha: BDT 199++ — (8/10) 🍛 Orange Juice: BDT 299++ — (7/10) 🍛 Brownie with Ice Cream: BDT 279++ (Complementary) — (8/10)

(10% VAT & 5% SC to be added)

Glad that I got to visit this beautiful place. Had been holding off due to the not-so-convenient location, but I’m pleased with the experience.

🌀 They served their Cream of Chicken soup in a bread bowl, which made it a very heavy starter. It was one of the most delicious cream of chicken soups I’ve ever had, period. It was creamy, perfectly seasoned with sizeable chunks of chicken. Peak comfort food.

🌀 I was a but taken aback when their Twister Platter for 2 arrived. It had a buck load of fries, 4 glazed wings, 4 gigantic wedges, 2 chicken lollipops, 4 spring rolls and 9 different kind of sauces & dips! The glazed wings were delicious but the rest were average. The portion was extremely generous. It can easily be shared by 3-4 people. Great value for money.

🌀Didn’t really like the Spring Rolls. They should work on their wrappers/sheets.

🌀 Loved the Blueberry Cheesecake. It wasn’t as heavy and dense as we normally get them, but still pleasant. The plating was a bit confused though, with the swipes of chocolate and all.

🌀 No complaints about the Cafe Mocha. The Orange Juice was too bitter for my liking.

🌀 The Chicken Steak Platter was a disappointment. The steak should’ve been marinated longer, it tasted bland. The sautéed veggies and mushroom were under-seasoned. Loved the eggs though.

🌀 The Brownie with Ice Cream was dense, fudgy and absolutely delicious. Easily enough for 2.

⚠️ Parking: Available in their underground parking lot.

⚠️ Service: Attentive and cooperative.

🚭 Smoking Zone: Available

Overall, it was a positive experience. It had more to do with the ambiance though. Hope they work...

I ordered a Spark Dori Fillet and a Marco Polo pizza.

The Spark Dori Fillet: it comes with a thai soup, a fillet of Dori fish fried and tomato sauce on top, salad and baked potato. Price 499+ 15%. Review: The rice was so hot with green chili that it will make you sweat. The baked potato was full of chilli flakes and extremely 🔥🔥🔥🔥🔥. The dori fillet was nothing special. Just like your home cooked fish fry. And the salad was as usual. 1 out of 5.

The Marco Polo Pizza: it is an usual 11 inch pizza comes with chicken, olives, tomato as topping. They say the chicken is Italian styled seasoned. Price: 899 + 15% Review: I ordered a thin crust pizza as I can't bear the whole loafy fluffy dough. But they gave me a regular pizza and told me it is thin crust and I was in awe. Then comes the taste of the bread, it was tasteless and even without salt. The cheese 🧀 was much more than any usual pizza but the cheese had an bitter taste and when they checked after complaining they admitted the faulty cheese also. The chicken topping was quite good in number but I am pretty sure it was simply boiled in water, no seasoning. 0 out of 5.

The management: After complaining about the pizza, the took a slice back to the kitchen and tasted, came back and told me the cheese was really faulty but they billed me the pizza in full. And in compensation they offer me 2 brownies with 2 scoops of ice cream. Which I don't understood why and how it compensate me.

Recommendation: Please do not expect any good food over there. People make different tasted food that is one thing. But making tasteless food and completely ignoring them even after complaining, that is...