Kasteel Rivierenhof — Restaurant in Antwerp

What a joke of a place. Asked where we could sit and got the oh-so-helpful answer: “just anywhere.” So we sat under a parasol (because, you know, 28 degrees outside). Then along comes a bald waiter to inform us — in the rudest tone possible — that we’re blocking his path. When I offered to move the table slightly, he snapped that we shouldn’t. Genius setup: put tables where customers aren’t supposed to sit, then blame the customers. Brilliant hospitality.

The “solution”? Go sit at the back, in the boiling sun, because apparently comfort is too much to ask here. We didn’t bother. If this is their version of customer service, they’d be better off in a job where dealing with people...

Good selection on the menu, but I was turned off by the staff informing my fiancé that she could not consume a bottle of water on the terrace despite my purchase of a beer. I decided to move along instead of purchasing more for this reason. This is a silly rule, the EU likes to act as though they care for the environment but then they require you purchase water everywhere you go. Silliness. Fresh tap water should be provided on a hot day, or at least allow outside water. I understand if we bring our own beer, but a Chaufontaine will not cut into...

Very rude and bad service. After waiting for 30 minutes for someone to pick our order we decided to go inside and order. We got an eye roll and were told that we couldn't order inside and to wait at the table cause they were coming. Still needed to wait 20 more minutes until we were able to order. This was in a not busy day, there were around 10 tables occupied. Next time I will just sit on the grass by the water and bring some snacks and drinks from home. Not worth the time and money to come...