Domino's Pizza — Restaurant in Bredene

On our last vacation day here in De Haan we didn't want to cook, so we ordered something. We really like Dominos in Germany and we saw on our trip to Ostende, that they are nearby.

So we ordered from their website and everything looked fine. Chicken bucket, cheesy bread and Melty.

I ordered for 19.00h and at 19.11 the online system told me it is on it's way. 19.28 I got a call how much cash money I have. I told that I have 50 Euro for the order of 42 euro an that I only need 2 euros back. Rest is tip. 10 minutes later the food arrived. So 40 minutes late. Okay... The food was a bit warm and everything came correctly. The cheesy bread was very small, the melts were dry, the chicken bucket was okay.

While waiting I looked up this Dominos here at Google and I was shocked. 2.5 Stars... I would have never ordered here when knowing about this. Also the is a "N" missing in...

I waited almost 90 minutes for my order. The online tracker said it would be delivered in 20 minutes. I waited an extra 70 minutes. When I called, they said the driver was on the way. After 15 minutes, I called again, and they said the driver was just leaving. If I had waited 3 more minutes, I would have canceled the order. The manager says no refunds.

Belgian contract law: Services must be provided within a reasonable time if no specific delivery time is agreed upon. If the delivery time is exceeded, the customer has the right to cancel the contract and potentially...

I would like to tell you that we are very dissatisfied because your attitude towards tourism is deplorable. I called to order two pizzas, and as soon as you heard that I was French, you immediately told me that you no longer deliver, only take-out. We hung up, then placed the order directly on your website—and received our pizzas delivered 20 minutes later! You simply heard we were foreigners and didn’t want to bother taking our order. Shame on you. It’s a pity—normally we leave a tip for the delivery person, but this time, nothing at all. Your customer service...