Had a bad experience here. I have celiacs disease, which means gluten (wheat) will make me very sick. I called Fratelli's ahead and asked them if it was at all possible to prepare gluten free food for me. They told me it was no problem at all, they could provide me with a safe, gluten free meal. When we arrived at the restaurant I made sure to tell them again that I needed a gluten free meal because I have celiacs. After our main dishes were served, including fries and Mayonaise, which I'd already dug into, one of the waitresses casually let us know that she'd bring us some gluten free Mayonaise in a moment. I just about dropped off my chair cause I had several fries with the wrong Mayonaise, which had been placed by my plate. She got a colleague to talk to us who told me he had seven waitresses there and they couldn't possibly all know that I needed gluten free food. Then he pointed out to me that the sauce which was on my plate was also not gluten free. I asked him why it was on my plate. He told me that that was the reason they served it 'on the side'(on my plate in a small bowl) and that I shouldn't just assume that everything they served me was gluten free.
He did not apologize for serving me food that made me sick. Only after I walked away to catch my breath and calm down from this horrible discussion did he try to make it up to us, at which point, I was understandably done with the situation and we went home without finishing our meals. I am currently sick in bed because of the Mayonaise.
If you've got celiac's disease, skip this...
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