Bambu Cafe (Santa Elena) — Restaurant in San Ignacio & Santa Elena

The tea is delicious I really love the different options however I'm very disappointed in the customer service, I always say the next time I go in perhaps the young female staff will act more professional however, when your ordering you feel a sense of being rushed and impatience, the menu is large and customers would like to try new things when going there. I had a mistake order once and tried to clarify the issue and the entire staff took full attention to me in a defensive behaviour. Ultimately this place needs to do a check on customer service I hope the manager sees this, I thought I was the only one treated that way but checking back with many others the same has occurred at both locations but for me at the Santa Elena location...hope the service...

We bought a a sweet treat and drink each. The treat (carrot cake and blueberry banana loaf) was good flavor wise, but cold and hard. Maybe adding a little care into warming it for in-house eating would make it better 100%.

I bought a Rose Matcha and it taste like straight up perfume. We sent it back and they made it again, but it still wasn’t drinkable. A young lady came and explain that the rose is suppose to taste like perfume 🤔. Im not sure who would drink perfume but I ended up drinking my water I came in with and no alternative was offered.

Perhaps a little more staff training would be helpful to prevent this experience for other customers. The interior...

I wish you could leave more than five ⭐. Bambu Tea is truly phenomenal! You won't find another place in Belize as fine as this with such a relaxing atmosphere and friendly service. Don't come here if you're in a hurry......you will want to hang out. I haven't had a chance to try everything yet but all of the #madefromscratch goodies are amazing. Of everything I've tried so far the #grilledcheese is my favorite. I vote it the best in the world. Even having a croque monsieur in Paris doesn't compete with this. Right now I'm having the super latte. I have never had such a fine latte. I'm only 3 days into my trip to Belize and this is my...