Just came back from Bilawal restaurant located in nasseriya. Pathetic service. Order was served late. Soup (as a starter) arrived very late that too with no condiments. Way too much vinegar in soup. Kids couldn’t have it. Food arrived late. Order mix bbq platter and mutton koyla kadhai. Many items were missed in bbq platter and Kadhai literally had no taste. More like black pepper gravy. Asked for lemon n salt at the beginning when they served salad and raita and it was served at the end even after asking multiple times. Well , not happy with management as I don’t think it’s waiters mistake , I will held responsible to kitchen staff and the one who is managing. Very basic items were missing from the table I really wanted to complain there but couldn’t stand another minute, requested to pack my food and make it a parcel. It was literally untouched just few bites from platter n ka dahi. Had to give it to car cleaners there. Request to owner to kindly take notice. AC wasn’t working either , saw people leaving n sitting outside giving the same reason. Ground floor sitting was decent. They served complimentary kher though but not worth my money I wasted.