Hollandia Trading — Restaurant in Ghanzi District

Horrible owner and low quality meat (very fatty)

We ordered food and drinks and our starter (fried shrimps) had still some of the shells, but we didnt complain about that and ate them. As a main course we ordered a Rump Steak and a Beef Schnitzel. Instead of a Rump Steak we got a T-Bone, so we asked friendly to correct that order. The Rump Steak and also the Schnitzel had more fat than actually meat, so it was really hard to eat and we couldnt enjoy it at all because of that. Apart of that it took quite long to get the food. We did not complain until we were asked if we like the food. The waiter offered us to try another piece of meat, but then the owner came and attacked us verbally why we dont enjoy the food. She made us feel very uncomfortable and took away our plates, that still had food on it. In other words - she told us to leave the restaurant immediatly. The stuff was friendly but the owner was the most unfriendly and unrespectful person we ever encountered in a restaurant. It seems that she cant accept negative feedback - even though it was by far the worst meat/ steak we had during a 3-week...

We stopped by with the kids on the way to Windhoek. The food was ok. But I asked for plain burgers for kids with no sauces nor pickles and the waiter was happy to accommodate but when the food arrived - unfortunately it was served as standard. The place wasn’t that busy at the time so I can only explain that he did not pay attention and did not pass on the message to the kitchen. The waiter took the food away and brought back the sauce rubbed off the meat and served in cold bun 😳 Not great. The sauce was still over the new cold bun and meat and my kids ended up not having them as the sauce was mustardy and spicey😒 The milkshakes were nice and coffee was good , we bought some ice cream tubs to take away. They are...

I really appreciate a restaurant that values customer feedback, and this place has shown that they do. After my previous experience, the owner responded kindly and assured me they would address the issues. I went back for my usual pizza order, and I’m happy to say the service was great, and my pizza was back to the amazing quality I remember!

It was flavorful, well-cooked, and just as good as it used to be. I’m excited to make this my regular Friday treat again. Thank you for listening and for the...