Nando's Main Mall — Restaurant in South-East District

Unfortunately this branch is getting a bad review for something that's Nandoes Corporate's fault. " if u order online for pickup and don't make payment online , when u get to store u have to wait inline too " I have to say I was annoyed to say the least , we waited about 45 minutes in total. Apart from the long queue; they had messed my order up and couldn't find it. If thus was made clear on the phone when I was making order , I would not have bothered to make order online as it clearly offers zero advantages over walking in store and ordering in person. Have a separate line that gives priority to...

The chef better get the calamari rite....he/she over cooked the poor thing it was dry as bilton...this wasn't the first time as I returned the plate yet again..their reason being that if you dont overcook calamari then it gets chewy but that's how calamari should be, the texture doesn't allow you now to deep fry the hell out of that calamari..that's just poor cooking and it's just mind blowing how a trained chef can not know that fact...never will I ever eat calamari...

I called to place an order 2 weeks ago over the phone since my nando's app was not working. I have been a loyal nando's customer for years but the treatment I got over the phone was appalling I ended up making an order elsewhere. I think front receptionor phone attiquit should be thoroughly emphasised and they should be trained to deal with customers. I do hope this will improve and offer us loyal customers the...