Being a waiter or waitress entails having the ability to work under pressure. And having a successful floor plan entails TEAMWORK, which I saw lacking today. When you want to ask a simple question, the staff members (mainly FOH) simply answered saying the person serving you will assist. I had a horrible experience today, with awful service. I’m usually very patient and understand that when the restaurant is busy 1 can’t expect miracles. We were served by a lady named Rejoice, she lacks people’s skills and customer service. How she’s in the FOH, beats me. People with such characters should be behind the scenes where they don’t interact with clients. Staff members that interact with clients need training…I don’t know what could have possibly went wrong here.
Overall, the place is amazing, ambiance was great, the management/ owner seemed to be interacting well with the...
Read moreThe Patio is located in a safe space around Gaborone central. There is ample parking and security guard on the outside of the yard.
The place offers a chilled atmosphere best for those quiet nights out for coffee and chats with mates and family friendly too.
The food was really not the best. Had their Burger special and half chicken, the chicken burger was top notch, the beef burger was not well done and the half chicken tasted like something prepared days ago, dry, tasted like it was frozen and heated up again, so for food it is not most definitely the best or the freshest.
Worth a visit for the safety, atmosphere and drinks, won’t advise you...
Read moreI had the most delightful experience at Patio Cafe, all thanks to Bryan! His impeccable service and warm demeanor truly made my visit memorable. From his attentive recommendations to his genuine care for our dining experience, Bryan went above and beyond. The food was delicious and the ambiance was lovely, but Bryan's exceptional service truly elevated our time there. Kudos to Bryan and the Patio Cafe team for creating such a wonderful...
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