I am not typically one to take the time to write a bad review. Onward & upward is typically my way. But my husband and I almost feel the need to 'warn' others for lack of a better word.
Overpriced and Underwhelming
We recently dined at this restaurant during our stay in Banff, and it was a deeply disappointing experience.
My husband ordered the butter chicken, which came with rice and naan bread. The naan was clearly store-bought, and the chicken in the butter chicken dish tasted like it had been frozen—not fresh at all. I ordered the Mediterranean pizza, which was honestly awful. It felt and tasted like a frozen pizza—bland and entirely unappetizing.
To make matters worse, the service was subpar. It took far too long for anyone to notice we were even there, and there were no offers to refill our drinks. We had to actively flag down staff just to get basic attention.
The final kicker was the price. For such poor-quality food and service, the pricing was outrageously high. It was a waste of money for what we received.
For a restaurant in such a popular and beautiful location, we expected so much better. Sadly, we cannot recommend this place and would advise others to look elsewhere for a better...
Read moreWe are staying at the Rocky Mountain Resort where the Alpha Bistro is located. The breakfasts have been great but after 35 years of business travel I always hesitate to eat dinner at the hotel where I stay. Too many bad experiences. However, after two days of hiking much farther than we are used too, and having a very pleasant drink on the bistro patio we decided to look at the menu instead of heading for town and trying another unknown. What a pleasant surprise. My wife had a half Alpha salad and the veggie flatbread and I had a half caesar and the linguine primavera with added chicken. Everything was better than good and in fact was excellent including the service. A real hidden gem. Since it has no other reviews I'm wondering if it is new. Whatever the case it is highly...
Read moreI can’t say enough good things about Alpha Bistro. We stayed at RMR for a family vacation and went to Alpha Bistro for my wife’s birthday. We were initially somewhat apprehensive because it seemed quiet (off season) but Kelly made us feel so special and really hit the nail on the head. Dinner was phenomenal… we both ordered the steak. It was absolutely delicious and truly exceeded our expectations. Kelly made us laugh more than a dozen times and really made my wife feel special on her big day. We couldn’t be happier with this place. It will be a go-to for us...
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