KFC — Restaurant in Alberta

I should’ve read the reviews before ordering. I wouldn’t go back. We ordered a couple box meals one day and got delivery thru skip the dishes. My box meal was missing the popcorn chicken. I didn’t make a fuss because if I wanted the popcorn chicken we would’ve had to pay another tip and delivery fee. Plus it just opened so I was cutting them some slack. The very next day we ordered from the same kfc. We ordered 8 individual brownies for family we had visiting and got it delivered thru Skip as well. This time we received only half of our order — 4 brownies instead of eight. This meant there weren’t enough treats for everyone. I tried calling kfc multiple times but got no answer. So I left a message and no one has ever called back. And again, if we wanted the rest of the order I would’ve had to pay the delivery fee and tip again. Two days in a row they have forgotten items but how do you miss half of an entire order?? I won’t be ordering from...

Went through the drive through- only 2 cars - me and one ahead. Got to the window- paid - and was told there would be a 15 min wait for the chicken. Ok - no problem- 10 mins later she asks me to move ahead - because there would be another 15-20 min wait for the chicken!!! I told here that you should have told us this before paying because I wouldn’t wait for a half an hour in the car!!! Again - a big sorry is what I receive! This is the third visit to Coladale KFC - the last time we had to wait 20 min at the drive through! The first time they didn’t have gravey for the chicken bowls. They are so unorganized to the point that this is the third strike- I’m not coming here anymore! This town is pathetic for their work force! Save your money and drive the 15 km to Lethbridge!! At least there they’ll have far...

I normally don't leave negative reviews, but twice I've been disappointed with the new location in coaldale. The first time I ordered food from there the nuggets were very overcooked. Tough to chew and basically hard as rocks. I brushed it off as freshly opened and still learning. Today I order for my birthday dinner and wanted 2 pieces of white meat for my mom as she loves the skin. I reached the window and reconfirmed the order to be 2 pieces of white meat and ONLY THEN am I told they don't have any. I was ready to pay and if I hadn't rechecked part of the order was white meat only I would've been charged tge 2 pieces if white and only gotten tenders in its place. Not pleased by this service...