I ordered a pizza for delivery & was told it'd be 15 minutes. I called back almost an hour later to make sure there wasn't an address issue, as it's happened before. They had accidentally put the order as pick up, but said they'd delivery it right away. An hour later, I call back to see what's up & they "didn't have my delivery address" but never bothered to call me to find out. They had my name, number & account info with attached address, so not sure how that'd be possible in the first place. 2 hour wait & they couldn't be bothered. Incredible customer service, I won't...
Ā Ā Ā Read moreFood is decent but their website is garbage. Iāve ordered for delivery a couple times, it says delivery is an option, I put my order in, pay for it, then it takes me to the order completion screen and says I have to pick it up. Donāt have it say delivery is an option if it isnāt and then change it after Iāve already paid and make me go pick it up. Just take the option out if you donāt have a driver that day or for whatever reason you canāt deliver....
Ā Ā Ā Read moreOrdered pizza and wings online, I ordered the traditional bone in wings and got the bone out wings!! This is the second time it's happened! First time, sure it may have been a mistake but not a second time!!! I tried calling but no answer at the store. I love ordering from pizza hut, it's my go to place but this isn't acceptable. I paid extra for specific wings. Really...
Ā Ā Ā Read more