KFC — Restaurant in Alberta

The place was dead and kinda looks a little rough around the edges but it was clean. The cook seemed to be fairly cheerful at least enough to smile. However the fries were old and cold, and the chicken was semi warm like it had been sitting in an oven or under a heat lamp for a bit. Definitely not freshly made food but pre-cooked for sure as it only took 1 person a couple minutes to put 2 big bix meals together. I'm not sure how their gravy changes flavor, texture and look between one batch and the bect let alone between stores; aren't you all suppose to be following the same recipe? I also find it funny how the meals keep becoming more limited in options and smaller in size but yet the price keeps going up. Take their salads for instance, now you get 2 options instead of three and you pay $3 for 2 bites of food. The lady working the till looked like she would have rather been anywhere else. Maybe she was having a bad day or something but she was very off putting and kinda rude. Almost seemed like she would have preferred if we didn't come in, kinda like we were a hassel. She was very abrupt and rude in her mannerisms. When I asked for ketchup for our 2 box meals she said she gave the other lady some already. (A whole 4 packs) so I said yes but can I get extra ketchup; so she gave me 3 more and then walked away. Don't think I want to go back to this...

It’s a shame this location consistently smells like sewage. Food always seems to be good. The woman, Kaitlyn, behind the till was a real treat. No greeting whatsoever, upon entering the establishment. When I wasn’t able to locate the hot and spicy popcorn chicken on the menu, I inquired if they carried same. My reply was a silent, pen-pointed gesture toward the sign on the outside window. Ok, great, thanks. No price, no information on included items with an order. In fact, I had no idea I had just ordered a bucket of popcorn chicken the size of my head, for myself. Nor did she offer to advise me that fries weren’t included with this order, seeing as I also asked for a side of gravy. We also had to query her for napkins, of which she responded by basically dropping half a stack on the counter. Disappointed is an understatement. I understand people have bad days, but this was beyond poor customer service. Some people just shouldn’t work in the industry, I guess. Left here today perturbed to say the least, with no...

This place is a joke. Your name is literally Kentucky Fried Chicken, but at 5:45 on a Tuesday, makes chicken to order that takes 30 minutes. On top of that, both the lady taking our order was extremely rude and off-putting, and then when my girlfriend checked her order, an older lady from the back snidely said "everything okay??" and rolled her eyes... my girlfriend got popcorn chicken and they didn't even ask her about dipping sauce, nor did they include any, and the food was cold. Highly recommend going literally anywhere else. I went to A & W, which is sad to say the best dining experience I've had so far in Stettler. 👎

Also, the roof was leaking in 2 place so much in the entrance, that there were two 4 litre buckets almost filled with water, and it smells like sewage. I own this establishment, I'd be snapping my employees into shape, in fear that a health inspector would...