William's RidgeHouse — Restaurant in Alberta

To start, the mini golf is a beautiful location with fantastic different holes and a great experience. With kind, friendly staff in the pro shop!! On the other hand, it WASN'T a good experience in the restaurant at all. I have never felt more disrespect from a nice establishment as I did today. I specified an allergy, asking for onions to not be on my burger then receiving my burger with onions on it. I then specified again that I can't have a burger with onions as I am allergic, to have it brought right back with the onions only pulled off. Unfortunately I am allergic to the juice in onions and it's now soaked into the lettuce it was pulled off of and I needed to ask for a second time to take it back. (There was other complaints from the table as well) After this the waitress was rude to us and yelling towards us. She dropped the bill while walking away with a drastically louder tone. At the end I was not prepared to tip, I went to pay with cash and had to ask for my change. I counted out the money and waited while my change was figured out ..... to then leave and have the waitress come to the parking lot and tell me I short changed her..... on and on. William then came to the parking lot on his golf cart to discuss the waitresses issues with us. Saying we weren't polite to his staff, he insulted us, said she could only find $80 etc .... again rude. In all I was very DISAPPOINTED with how DISRESPECTFUL and INSULTING the restaurant staff was!!!!! I have NEVER shorted someone on a bill in my life and I have always tipped. Until today I did not tip and didnt feel bad about that because of how I/ we was treated. I was trying to enjoy a nice Sunday taking my Fiance and Cousin (and his fiance) out for their birthdays, mini golf. When a nice meal turned to a DISGUSTED taste in my mouth. I may have been frustrated but I am not rude, I speak nicely and treat people with respect even when they may not deserve it and I would expect the...

My wife and I made a reservation to have dinner here on July 4 at 6:30 pm for our 19th anniversary. We got dressed up nice because the lady I spoke to when making the reservation told me there was a dress code.

We drove up as some people were walking out of the restaurant wearing shorts, t shirts, running shoes, flip flops, and black Nike nylon athletic pants. After parking, we went to the door and it was locked. We knocked and some people inside looked at us but did nothing, we waited 2 or 3 min and knocked again but still no one got up to let us in. I called the restaurant and got voice mail. I left a message "Hi we have a reservation for 6:30 and the door is locked, we're waiting outside in the car port". We waited five more minutes, tried knocking on the door one more time and then left. Frustrated and hungry, we grabbed McDonald's and went home with it.

I don't think I'll be trying this restaurant again any time soon, they cant open their doors and they don't answer their phone.

Update July 15, 2022 William called me the following day and apologized sincerely. To be honest I was surprised (pleasantly) that he bothered to call. I wish more business people "cared enough / took the time" like this. My wife and I both have birthdays in July, I suppose we'll have to give William's another try after all, perhaps our first experience was an extreme anomaly.

Will...

Located in a great old golf course club house. Great views and ambiance. Excellent, friendly service and the food was top notch too. I had the East Coast fried haddock with homemade fries. Light, crispy batter and perfectly cooked fish. The tartar sauce was also very good. My companion had the Ceasar with chicken and shrimp. The ceasar dressing could use some garlic and anchovies as it was a tad bland but the shrimp and chicken were perfectly cooked and an excellent add on to the salad. Supper for two with one drink each was about 60 bucks for more food than either of us could eat, so very fair pricing. Definitely a place I...