Cultus Lake Pub — Restaurant in Area H (Cultus Lake/Columbia Valley)

If I could give zero stars, I would.

Tonight was my 52nd birthday (July 17), and after a nice evening at the lake, we decided to come here around 8:30 PM. Big mistake.

From the moment we arrived, the staff made it clear that customer service was not a priority. The woman behind the bar didn’t even look up from her phone. She didn’t greet us, offer menus, or mention any specials. It felt like we were interrupting her screen time just by being there.

We informed her of our severe allergies to tomatoes and pickles — and she simply didn’t care. No acknowledgment, no concern, and certainly no effort to accommodate. When the food arrived, it had the very items we clearly stated we were allergic to. We had to remove them ourselves, which should be visible on your security cameras.

To make matters worse, we were asked to pay before ordering, which now makes perfect sense. Once they have your money, they don’t care if your order is wrong or if you have a medical concern. There’s no accountability.

To the owners — check your cameras. You’ll see your staff member sitting behind the bar, head down on her phone, while we were the only customers in the restaurant. This wasn’t a busy rush. It was pure neglect.

I’m extremely disappointed that this was how my birthday dinner ended — disrespected, dismissed, and served food that could have triggered an allergic reaction.

We’ll be filing a complaint with the Better Business Bureau regarding the allergy issue and lack of customer care.

First and last time ever...

Went here on a Tuesday after a long day at the waterslide park .It was quiet inside with exception to some people playing pool and about 8 others scattered around a very large rustic log cabin pub. Our young server was only 4 days on the job and super sweet as she felt her way through our food and drink orders. I had a glass of white wine while my friends ate some fairly classic pub food and seemed happy with what they ordered. We were told that Fridays were karaoke nights and the place gets packed and rockin! BONUS ...the bathrooms were...

Let’s just say, it’s safe to say this place only stays in business because it’s one of a very few places along the lake open all year. The owners a complete disaster of a server. Don’t bother asking questions because the answers will be unhelpful and condescending. The food is lack luster at best. AVOID THIS PLACE. Look north for a better option. The negative reviews of this place are spot on when it comes to the...