Tim Hortons — Restaurant in Beresford

Tim Hortins used to be the place to go for a fresh donut and tasty coffee. A few years ago they stopped using Mother PArkers coffee and things went downhill. Then they stopped making fresh donuts and only have frozen donuts now and it shows in the quality of the food. If this wasnt bad enough I went recently with my 2 kids to the Beresford location and while I was waiting I was watching a house fly on a donut, it was there for at least 5 minutes. When I pointed it out to the worker he said it was fine, he wooshed it away and it landed right back on the donut. I then said this is unacceptable and he once again said its fine..... We left without buying anything cause we were totally grossed out...The days of good service and good food are long gone and the feeling of a local business where the locals working therr is no longer. I am, as of last week 100% boycotting any Tims no matter what the circumstance. They went from #3 in Canadas prefered businesses to 50th, there are reasons...

ABSOLUTELY THE WORST CUSTOMER SERVICE . I’m sorry if I’m in the drive thru and want to know what kind of muffins you have and it’s an hour from closing time. I asked for something. You didn’t have it at that hour. I asked for something else. Same response. I ask if you have muffins. I ask what kind. Don’t tell me you don’t know and get upset when I ask you to look. And when you finally bring my bland terrible sandwich and coffee to the window please make sure to acknowledge me. And when you pass me my coffee please explain why there’s something red and sticky on the cup. (I’m assuming it was some sort of jelly). Please and thank you goes a long way as well as manners! Next time I’ll drive a little farther to the next town for my...

This Tim Hortons has to be one of the worst for traffic. Located on the main strip in Beresford, it is not even 100' from and major junction, and the lineup for the drive-through is absolutely horrendous. The parking lot is extremely small as well, so it's not as though there are options to park and go inside to order. It's not uncommon to wait 10m-15m (depending on the time of day) to get your order. Really wish there was another way to enter and exit this place rather than doing it all from the rue principale. Otherwise, the staff are generally kind and understand that people have generally been...