Subway — Restaurant in Biggar

Well first thing I am loyal Subway customer and have been for many years I miss the Rib & Seafood subs. But today's visit has me a little more then just mad ... i have been in this location on a number of times for one of the best subs The Meatball Sub...very good. It seems the times I go into the restaurant they don't have any meatballs for a foot-long sub today the young lady behind the counter said only 6" so I decided to pass didnt bother to purchase a sub . So I decided to order THE SAME MEATBALL ON LINE thru my subway app as they always have one ready to pickup. So guess what not 10 minutes later I have my MEATBALL SUB seems to me when we went into the Restaurant she was not willing to go to the back and get the product out of the freezer and simply make a meatball sub. The only reason we went in was to use the great 2 for 1 coupon my wife bought hers then we went back to pickup the my MEATBALL Sub. So if this is the way they treat a customer in the store let them walk out with out a meal only to have the same customer come back 20 mins later to pick up what they didn't have in the first place . This young lady also seems to be the same young lady that has told me the same thing at least 3 times sorry we don't have any . Its also worth noting my wife and I happened to be the only 2 people in the store. This is terrible LACK OF SERVICE AND A GREAT EXAMPLE OF BEING LAZY to the extreme. We still haven't used the coupon as we had to pay for the 2 subs ...Not Very Happy...

I stopped there to have lunch with 2 other people, and I was disappointed at a few MAJOR things that were out of order. Like the pop machine and some options that were not available on the menu and the fact that it was lunch time and there was on person to take your order, make the food then use the till, which at no time did we change gloves. It was quite busy(for one server), and you had to wait 20 to 25m. Which then led to tables not being very clean. I will say the person behind the counter did their best to keep us moving. It's definitely not a place to go on your lunch break or thinking you can go in and out fast on your lunch break. Subway, you need more people to help...

It's a Subway.

They have all the Subway things, but probably not all the time.

You stop there because you are on your way somewhere and you need to put protein and carbohydrates into your body. You go there because it is a dining experience that is worth reflecting upon.

If I ever found myself writing detailed reviews, comparing various Subways, while voicing my disdain for a particular location, because they were out of ranch dressing, well... well, I guess that would mean that I would have spent way too much time eating at Subway, and had begun to take eating there a little...