Tim Hortons — Restaurant in Boucherville

I am not kind of person to leave a negative comment and now I feel really bad but I think I have to explain my experience with this Tim Hortons.

It was my first time here. I went there for a sandwich and a coffee. It was messy and chaotic. Staff were overwhelmed and were yelling at eachother in the kitchen when the restaurant was not very crowded.

But the sandwich: I ordered a grilled Tim Club of turkey. My sandwich missed cheese and I received it like attached picture. Just some slices of turkey in the middle of a piece of bread.

The lady in cashier was very nice but she obviously missed training.

And let not talk about cleanliness...

We waited in the drive-through for five minutes and no one was taking our order. when we pulled up to the window because we got tired of waiting, this middle-aged lady I think she was the manager or supervisor was incredibly rude to us after not taking our order for 5 minutes and told us to turn around and go back to the start of the drive thru line. I ended up going inside to order and again had to wait there for another couple minutes. This is the tims near my house and their service is usually way better than this. That lady was barely doing her job and had an attitude towards us on...

I just went for a coffee but I was appalled by the lack of selection of donuts or timbits. I wanted to take a picture to show how bare the selection was, but I remained polite. We were at 6pm at night. Maybe they were closing soon, I dunno. I got the roastbeef sandwich and some potato fries, but everything was lacking taste or was cold. Anyway, I know it has nothing to do with the employees as they are doing their best with...