McDonald's — Restaurant in Châteauguay

This is a location I go to all the time and the first experience that really bothered me. I had to wait almost a half hour in the drive through / in a parking space and then inside for 2 coffees. After waiting a while, my wife and I went inside and told them that we have been waiting a while for 2 coffees in the drive though. Then after that, said that they were short staffed. I get that but everyone behind us received their coffees. She responded with "if you want a free coffee, I'll give you a free coffee." I said that we just want the coffees we paid for and shouldn't have to wait this long while others after us get theirs.

She walked off, telling the other staff that she needs a minute. So I waited, and finally she came back and asked me what my order was again.

Third time, she comes back and asks if I got my coffee. I didn't. Look, I get being short staffed can be frustrating sometimes but when you are ignoring and not giving me what I ordered, I think it's a bit ridiculous.

I know it was busy, because I overheard a staff member saying that one car was int he drove through for "949 seconds."

I don't know the manager's name, but she was working today at 8:45 am. No apology, staff ignoring me and being quite rude. For two coffees. I, and the others waiting were quite respectful but somehow the staff and especially the manager forgot just being decent people. I understand again that being short staffed can be frustrating but accept your mistake, move on and please fix it. I am disappointed that my drive through experience took a log time and though they forgot about me, they were...

So I went to this place the otehr day asking for a Nacho poutine with crispy chicken. After placeing the order, I was told that they dont have it. Yet, they advertise it on the walls. Three different employees came out and did not know why they dont have it and when I challenged them about why is the advertisement is up even though they dont have the product none of them were able to respond. I guess when you are paid minimum wage, you dont really care about the job and it shows. I ended up getting the regular poutine but just to let "McDonals" know that "false advertisement" is a crime. Anyway, we will go to others ones and we will make a full documentary for you to see what Im...

Service de nuit Il est 12:15 la nuit Ont est arriver vla 20 min Ont a toujours pas commander pour dire ce qu’on veut

Sa avance pas Tout tout tout le monde est staller sur place depuis 20 min avant que les premiers commence a partir

En tout ont est sortie en 45min

Tout sa pour un Smoothie

Le pire c’est quond est pris au piège. Aussitôt tu rentre pour le service au volant tu est pris car ils ont les bordures de beton pour t’enfuir…. T’enfuir de quoi et pourquoi ils ont c’est bordure m’échappe encore.

Ont est meme pas rendu pour commender les bordures sont deja la. Je peux comprendre que sa empêche les épais de s’incruster pendant je commande et qu’il parte avec ma commande. Mais meme encore la le gars va falloir quil paye ma commande. Donc sa sert a quoi a part retenir les clients.

Serieux ont etait TOUS prisonniers Je suis sur que moi et plein autres voulais juste quitter lea lieux

Si employer est seul ou nouveau Ce nest pas sa faute Je ne blame pas employer rendu la mais le Boss qui viens pas aider son employer

Surtout ai le Boss a été mis au courant que quelqu’un est pas rentrer ou pour autte raison.

Vraiment mal géré comme Mcdo.

(A nouveau un autre problème) 07 juin 2024 17:30 Commander a auto a partir de application. Et ENCORE et trop récurrent que nous avons ps ce que nous avons commandé. La facture est bonne La description sur emballage carton est bonne Mais le produit a intérieur n’est pas ce que j’ai commandé

Un BLT double Jai reçu un simple avec tomates en plus Que j’ai demandé de ne pas avoir

J’ai vraiment TROP IMPRESSION que Mcdo veut sauver encore plus argent a ce tromper aussi souvent.

Non je retournerai pas Encore et encore sur place faire la correction. Cest 20 min de voyagement...