Tim Hortons — Restaurant in Charlottetown

It seems everytime I visit this location, my order is incorrect or something is missing. I am a person who orders menu item without special instructions so basic menu items I am receiving are wrong. I've had to go to the counter for items missing in bowls and wraps. For example no bacon in the Bacon Farmers Wrap. Another time I ordered egg bites and was told they were sold out, but my friend who ordered after me had no issues getting them. The restaurant is dirty. Finger prints on glass at the counter and every table is gross. The floor is disgusting and I would not use the washroom if I were you. At the drive-thru, I am consistantly met with a lack of customer service. Not a thank you, here's your order, no eye contact...it's rude. The worst part though are the counter Point Of Sale LED scanner lights!!! Management should be aware these damage eye retinas when shown directly in the customers' eyes, which is how they are aimed...directly at the customer. Lots of staff on board but never a manager to...

The district manager on St. Peter’s who was on window took my payment before confirming my order as the person who was taking orders didn’t take my order ryt and told me to pull up to the window to clarify my order as I paid I reconfirmed my order saying I had just gotten 2 donuts not a soup the district manager then proceeded to deal with me with an attitude when I told him he got my order wrong. I had paid with my debit and in Tim’s policy refund should be given through the form it was paid in instead he gave me change with the wrong currency in it after calling he said u don’t know what my job is like and talked to me in a passive aggressive sarcastic manner, it was totally unprofessional and not what Tim’s should be doing I suggest he retake training and is informed promptly by...

The cashier needs to be more accurate with the amount of change given I try to make it easy with giving a dime or quarter over the amount owning just so I don’t get a mit full of change but they alway shorting me when change is given they need to slow down at the window and give correct change if I wanna give a tip I will …and again December 8 the change given was incorrect,..Jan 12 placed a order of $4.30 value and gave the lady $10.30 she proceeded to give me the wrong change twice and both were less than $6.00 need to be more accurate when dealing with...