I just had a great experience at the Subway in Coldbrook. I walked in and had to wait in line for about 15-20 minutes, but as I grew closer to the front I realized how short staffed it was. The 3 women behind the counter were not just going through the motions until their shift was over. They were working very hard and quickly doing their best to keep up while apologizing the whole time to every customer about their wait. This is the kind of work ethic that deserves praise. This is the kind of work ethic that will see these individuals get promoted or re-hired elsewhere because they cared about what they were...
   Read moreNEVER RECOMMEND TO ANYONE. We ordered chicken noodle soup and a veggie sub from the store and five minutes later we both started throwing up. I called back to report and she did not trust us plus made me feel as I was trying to make up story for something. I didn’t even ask for money back all I wanted to tell was food is bad and could make others sick too. She said did you go to doctor I said not yet she said well let us know if you get that sick and go in for check up. Ridiculous. Anyways they said a manager will check on me and it’s been few weeks and no one cared to follow up. I would never...
   Read moreWe ordered one 6" and one 12" at the drive through today, May 13th, 2024 and get home and see that we've been charged for one 6" and one 12" and actually received two 6" and so I called the location (Coldbrook), it rings a bunch of times and then you get a fax machine tone (I tried twice to call). It just irritates me to no end that you can't get a simple order straight. And we pay for the privilege including a freaking tip. Stuff is expensive enough these day. We just over paid by about $10. Measly right? Why write a one star review? Because I'm fed up with lousy food...
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