Tim Hortons — Restaurant in Cole Harbour

I don't do reviews usually, but this location is poorly operated. I get a coffee, double double, no sugar. Order a sandwich, no meat on the sandwich. Then there are the times they just close or don't open because no one shows up for work. They took a few days to re-pave the parking lot...worse than before they did it. I went there again today, no sugar in the drink and no Tim's Rewards Card scan available. I had a free coffee on my card too so that sucked. I know it's weird complaining about a coffee shop in this day and age but it's little things that help us get through the days, or pile up drive us nuts. This location just always seems to add to the "drive us nuts" pile. But hey at the end of the day it all comes down to wages. Pay the staff better and they will take more pride in their work and pay attention to...

Morning crew is usually fantastic. Not so much weekend and day time I find you don’t get the same hospitality But anyways why did I ask for chipotle sauce on my biscuit and there was barely one swipe I wish I could post a picture to show but I couldn’t find an option for that. They also told me I couldn’t order a farmers wrap at 2 and they denied me that and told me they stop serving breakfast at 2 I asked why because I previously had before then 2 people are suddenly talking to me over the microphone in a short attitude saying it’s been like that since January and I definitely didn’t want to argue so I was like okay. I go In a few days later to order the same thing around the same time and buddy tells me they stop serving breakfast at 4....

The staff in the early mornings have always been respectful, fast, and great. Not saying anything about them. However, I have been going here for many years, and yesterday on Saturday was my last time coming by. The staff in the afternoon don't care to say thank you, you're welcome, they don't say anything at all, literally they pass you your food and drinks and say nothing, let alone somehow messing up my extremely simple coffee order on the regular. It seems like hey, get out of our face and head on off. No smile. No politeness. BRUTAL customer service. So yeah, my business? gone forever. If I was the manager or owner I'd be having a chat to the staff here real fast because I am also going to tell friends and family to stay...