Pulled into the drive thru and was asked to wait. Then watched two other vehicles pull up order and pull off. When I asked to my place my order a second time I was told to wait again. Went inside to speak to the manager. The manager Chloe immediately tried to cover her name tag when I began questioning what has just happened. She immediately asked "Are you going to make a complaint?" When I told her yes she announced to the restaurant "fine do it go ahead and complain. Will not return to this location and will be calling headquarters to make a...
Read moreVisited this McDonald’s at 7PM on a Friday night and ordered two happy meals. I waited 15 minutes at the drive thru when I was behind the car at the window. When I get to the window they don’t even thank me for how long we waited and give us our meals. We open up our meals and we did not get our straws for our drinks, we did not get the ketchup we asked for, we did not get our sauce for the chicken nuggets, the fries were not even in the bag they were very in the box ( cold ) and the cheese burger was squished. For a simple meal you guys...
Read more2019-10-06: they are more than staffed but not organized. They still prioritize drive thru orders. I understand they don't have choice but they could optimize their operations. Until then, 1 star/5
2019: Mobile orders are 4 times slower than drive thru orders. I prefer McDonald's food but because the mobile orders are not prioritized unlike Tim Hortons, I'm ordering more and more food with the Tim Hortons mobile app which allows me to come at the restaurant and my mobile order is waiting me, ready for...
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