Tim Hortons — Restaurant in Doaktown

Been here quite a few times this week as I am working in the area. Every single time I have ordered I have waited longer than 20 minutes. One order was upwards of 30 minutes. Nothing crazy. Just chicken wraps. Every single time I've gone they say they are out of rice and aren't going to make more. Not that they can't. They can. They just dont want to. And for the chicken, always waiting too. I dont understand how more than half your dinner menu is chicken are rice and you refuse to make sure you have enough. CONSISTENTLY. It's actually quite simple guys. When you are running low on chicken or rice, PUT MORE DOWN. Dont wait for people to order what you are out of, tell them you just dont feel like making it, then ask if we want something else. We just placed a mobile order and waited more than 25 minutes for a chicken wrap. The clerk literally said after 20 minutes of waiting " oh do you want something else? We weren't planning on making any more chicken" like... NO! THIS IS WHAT I ORDERED. 20 GOSH DARN MINUTES AGO. GET ON IT. I ALREADY PAID FOR IT. It's only 6 PM! It's not even closing time! Absolutely abhorrent service. These people...

Me and my husband came to this location this morning for breakfast and a few coffees when we ordered our breakfast I ordered the two for six sausage and an egg deal on two biscuits when we received our order I received one sausage breakfast sandwiches with two extra pieces of sausage I went up to the cash to tell the girl hey I didn’t order this. I need two breakfast sandwiches. I plan on taking these home to the family. She said oh sorry I thought this is what you said. I said no I needed 2 of them. I said can you just fix it for me and she said “NO” I was stunned so I asked her just to refund the order and ring it in properly like I had no problem paying for it and she told me no it was already rung in. This is insane. Customer experience to me insane. Not to mention while we are trying to sit in the lobby eating our breakfast all we could hear is some lady outback, yelling, and swearing absolutely...

This is the worst Tim Hortons I have ever been in to. They are always slow, lined up out the door and nobody knows where to go or what to do with themselves while the store is over crowded. The washrooms always seem to be a mess and good luck in the parking lot! Updated Aug 2 2020 - still the worst Tim Horton's in New Brunswick. Sat for 20 mins in the drive thru window because they screwed the order then told us as we went to pay (after repeating the order back) they couldn't give it to us because of some specialty reasons. Then nearly forgot to give us the full order and tried to add things on we never asked for. Save your time, wait til Miramichi or Fredericton! Don't be like me and try to give them a...