Tim Hortons — Restaurant in Glace Bay

I recently visited here and placed an order for a pizza. Upon arriving, I had to wait a long time before anyone even acknowledged me, despite being the only customer in the shop at the time. After finally placing my order, I ended up waiting even longer, and when I asked about my pizza, I was told it had already been ready and set aside. I wasn’t informed that it was ready, which led to unnecessary waiting. I was disappointed with both the lack of initial attention and the communication around my order. I believe that better service and clearer communication would greatly improve the experience for...

I went through the drive-through both today and yesterday and was not pleased, yesterday I went through the drive-through and ordered potato wedges with my meal and when I went up to the window and paid for my order he did not give me my wedges that I purchased and insisted I didn’t order them, getting sick of arguing I just took the rest of my order and drove off I come back today only to make another order through the drive-through and I kindly ask for a tray and (the same man from yesterday) wouldn’t give me one, really disappointed in the customer service will not...

Just left this location Tim Hortons. Went in to order instead of the drive Thu because I had to use the washroom and as I was closing the bathroom door I heard a worker coming behind me saying "no if she isn't buying anything, then she isn't using the washroom". I left right after and did NOT...