Tim Hortons — Restaurant in Glace Bay

Went for a drive with my parents to get some hot drinks for our drive. My father wanted to try a cappuccino since I had recommended it and I have had it at other locations and wanted him to try it. The person at the drive through window did not know what a cappuccino was and asked him if he meant a latte? then asked if he meant a cold drink? (I wish I was kidding) after explaining what it was to someone who works at a coffee shop we said never mind and ordered a coffee. Once up to the window another person gave us our drinks and my father asked why they didn't know what a cappuccino was and this person also did not know and could not make it for us nor did he even try to make one just said "Sorry, I don't know what that is" passed us our coffee's and left to take another order. It was so rude I was shocked. I am not one to write a review but this service was so poor. Are they getting trained? Sad to see, I hope they...

Food is good. All for having fun at work but staff is way too distracted. Everytime I go to this location the staff is so busy scream laughing and joking with each other to even talk to the customer. Usually just get my coffee handed out with window without even being spoken to because coworkers are too busy talking about what the are doing this weekend. It’s great to laugh and have fun at work, but doing your job should be a higher priority. Do not get a professional vibe at this Tim Hortons whatsoever. Seems like the workers are just...

Ordered a french vanilla coffee a strawberry filled vanilla donut and a croissant. This was the first time I was having at Tim Hortons.anyone whose first time having it would like to help you... French vanilla coffee is way too sweet , please don't buy. I am sweet toothed and even then I felt it was too sweet. Either have with an extra shot of espresso. Also the donut was too sweet I didn't like the strawberry flavour inside it doesn't taste real at all flavoured and too sweet. Sorry will no be buying it again. Croissant was okayish not...