Starbucks — Restaurant in Grande Prairie

RACIST,UNPROFFESIONAL STAFF

I usually go to Starbucks near to Walmart. I went here today (03/22/25 ) around 1 Pm. I gave my order to black small hair girl. She recommended me add Cinnamon foam instead of Vanilla cold foam on Iced chai tea. I accepted as thought to try something new after waiting for 13 minutes I asked blonde hair tall barista about my drink very rudely she said what you need then I went to order till to talk to same girl I've ordered with may be she was left or busy another girl came to till and mentioned we don't have have cinnamon foam put your card for refund whereas I never asked for refund when I talking to girl at till that I never asked for refund . Tall blonde hair barista came in between and said we not gonna make your order when I'am already waiting for my drink from last 16 minutes. They both chatted in between for 2 minutes and afterwards gave me wrong drink and tall blonde hair barista said don't come back.

I came out of store and thought for 10 minutes what was my mistake = may be being brown...

Regularly grab coffee here in the mornings on the way to work 5 days a week. Last Sunday the tall female with blonde hair (1/29/2023) failed to put labels on the drinks to indicate which is which, when I asked the female at the window (short blonde female) what drink was what? She immediately got snarky and unprofessional snarking back (I’m not on Bar!) at which point I explained my regular attendance here and never having this issue at which point she ignored me and turned away. This morning (1/31/2023) the same tall blonde barista made my drink ($5.95) with no sweetener and it tastes terrible like the espresso wasn’t properly made or burnt, I’ll be contacting the franchise and its managing team for this location as it takes one bad apple to ruin the bunch, especially these two sour Sally’s. The rest of the Girls are professional, prompt and polite as my regular service experience is...

Drinks are constantly wrong. Giving me cold vs hot. Today my drinks not labeled and I think they gave it to another person she handed her drink back in drive thru.. and then they give me it someone touched it.. they also forgot to give me my gingerbread loaf and no receipt..

Another time I ordered a sandwich and was like the only one they had available and I get to the window and told they gave it to a customer ahead of me by mistake.. and my drink was made iced not latte. So now I always have to say the hot one..

I should of checked to make sure I had my loaf but I got 2 food bags and wasn't there.

Not sure why my apple juice is labeled but not the latte. I'm pretty sensitive to caffeine and like to know what I'm getting.

I keep going here as I live close by but even the walmart location I went and they must of closed over half an hour early no one was answering in drive thru and...