Lovely Pao Guelph — Restaurant in Guelph

As a Filipino, I really love being able to grab Filipino food in Guelph especially the ones I don't know how to make myself. Their food is good but their customer service can use some work. I was trying to order food for my son's birthday, I was calling them on a Tuesday (the order was for Friday) no answer. I was trying to call all day, I checked all their social media and website to see if there was any post regarding being closed, there was none. We decided to go to store to place the order, after going out of our way to drive there, to our dismay we saw a note on their door stating they're closed until the Thursday. Very disappointed in this we still wanted to order food for my family that was coming for my son's birthday. My husband emailed them to place an order, we used the website which stated the pricing. When we emailed, my husband had wrote his order with the listed pricing from the website. I gave enough cash to my husband to cover the order based on the website pricing. When my husband arrived he found out the cost was more than we expected and in the emails it was NEVER communicated the total price of the order or that the prices have changed. We were really upset about this. I don't think I'd ever order here for parties again as the communication with them is terrible, I only recommend doing regular take out from them. Next time I'll make the trip to Kitchener for Sari-Sari for...

Food is good, especially the ISAW. Service is very bad this time when we come - the girl who took our order in the counter named Sharyl (not sure for the spelling/name) but she's looked at us like she's annoyed and when we asked for another vinegar she answered us rudely saying she gave us one already but we bought four ISAW and she just gave us one vinegar. She's not accommodating and friendly at all. We've been here a couple of times but this is the first time we encountered a bad service...

I was trilled that I finially found a filipino buffet food in Guelph. But more disappointed that there was not alot of selection as they presented on their website. The food was tasty but they give little portion for the price you pay for. Most disapointing to me was the number #1 Halo Halo. They forgot the condence milk which was very upsetting. I wasn't able to eat the whole thing cause all I can taste was the crush ice mostly. I don't think I'll ever...