Subcity Donair Rutland — Restaurant in Kelowna

The service and atmosphere was just terrible. I started by walking in and asking the server "Hey, how's it going?" and she just stared at me without saying a word. We asked her if we could get the new rice bowl with chicken and she just stared at us without saying anything and got very confused and defensive repeating "rice?" when we asked if we could get the new rice bowl with chicken. We ended up just walking out of the restaurant because she refused to communicate at all with us. We drove across town to the Lake Country location and had wonderful service and delicious food, we love sub city and I've been eating here for 13 years and never had such a poor experience. The young lady should not be serving customers with that attitude, we came in excited for dinner and left...

I can honestly say that whenever someone asks me the question; if you had to eat at one place for the rest of your life, where would it be? I say subcity EVERY time. It isn't just a phase either, I've been coming to subcity donair for years. The owner witold (I hope I spelt that right) his sister and brother in law (sorry I haven't gotten your names yet!) Are amazing local owners. His staff are extremely friendly and usually know my order as soon as they see me. Me and witold can talk about motorcycles all day, he's a great guy. I'd highly recommend my favourite, donair fries. I love this place and never leave without giving them a tip.

From Chris, the one with the 1982 yamaha...

This place charged over 25 dollars for two donairs and two soft drinks. Now to those who have not had donairs outside of this establishment, this may seem reasonable. However, these donairs are most definitely not worth their price tag. Sloppy packing methods lead to much of the ingredients falling out of the donair this was potentiated by the vegetables being diced instead of julienne cut. Moreover, there wasn't any garlic sauce that came standard with the donair, essential to the taste. The meat was crunchy and rather gritty. To top it off, the standard sized donairs were rather small (for the price) and were not even toasted...