Gingerbread House Bakery — Restaurant in Middlesex Centre

The products look and smell amazing, but the service is sub par. I waited in line outdoors to buy a gingerbread house kit for my kids (realizing that it's COVID, and lineups are the norm). Upon getting to the front of the line, I was informed that I would have to call, and order ahead for such a kit.

Understandable.

I stepped out of the store, and called. There were three employees who I could literally see, less than 10 feet away from me, and nobody answered the phone.

I left my info in a voicemail, waited 10 minutes, and got back in line.

Upon getting to the front of the line, I was told that they didn't check their voicemail, and didn't have my order.

I'm trying really hard to shop local, but jesus, get it together.

Guess I'm buying one from a...

I don’t normally bother with bad reviews. I usually stick to trying to write good ones; however, the level of rudeness I just experienced at this bakery was nothing short of shocking. Trying my best to support local during these hard times, I stopped to get a couple of small squares while on my way to my grandmothers house and the lady didn’t even let me finish my sentences before cutting me off with a snippy question or remark. I threw the squares out in the garbage outside of the store. I knew I wouldn’t enjoy them. There is nothing in that store that could sweeten the bad taste left in my mouth from the service I received today. 10/10 do...

Absolutely wonderful bakery with kind and lovely staff! We stopped by on Canada Day to get a cake for my son’s birthday—he was attending Woodeden Easter Seals Camp, less than five minutes away. Although the bakery was closed and the team was busy working on an upcoming order, they went above and beyond to help us make his day extra special. The chocolate carrot cake was absolutely delicious, and all the staff at camp were thrilled to celebrate with us. We truly can’t thank you enough for your kindness and generosity. Thank you for making our experience such a...