Restaurant Pizzarella — Restaurant in Montréal-Est

The thin crust pizza is cooked well, and full of flavor. The poutines do have curd cheese. You can ask for the sauce on the side so it doesn't get soggy. Price point is a little high, but it's probably one of the better pizzas in the area.

Negative point is because it happened twice in the past year that delivery took over 2 hours, at which point I called to cancel and made something at home. I understand that delays can occur, but damage control like calling the customers back to inform them could have been done. Apart from that, the people on the phone are always respectful, and I once received a pizza with the cheese stuck to the top of the box and I called, and the manager excused himself and even offered to have a pizza sent to my house -which I refused, however the car still showed up and he gave it us. Nice guy....

I've been ordering from them for years The bruschetta was really good 13 dollar item but worth it for the portion My last order was a 3rd of the portion and mostly onions. I complained the completely botched it a second time, gave me money back because they didn't want to fix it The only thing she told me that it was a new cook. All I have to say is; Keep your standards Train the new guy to the standards or you will loose more lifelong customers like me Update 1 Owners said to come by and make sure I try it again amd assured they've fixed it. I will give it another try hopping they will be better Update 2 They got rid of the...

You can tell that there is new ownership of the restaurant. Quality and consistency is not the same... When you're ordering from a place for so long but now items change, don't treat people like idiots when they get it "wrong". Don't arrogantly tell a client over the phone to look at the menu next time before ordering. Your menu has changed. It's also wrong online. Get it right before you tell a client they are wrong. Also, you're displaying an Italian flag on your menus, but if you don't understand what focaccia is, then don't put the flag and don't call...