Restaurant Boustan — Restaurant in Montreal

Worst customer service!!! Did not receive my complete order!

I order from this place in the evening by Uber and they forgot my large garlic potato which was irritating since I had ordered 2 pitas to go with it. When I called to have the issue rectified, I was met with arrogance and disrespect. Abdel, who I spoke to, accused me of always calling giving issues and that he recognized my name. I was so insulted! I have never ordered from this place before and it will definitely be my last. He said the solution is for me to make another order for something cheap and he would add my potatoes he forgot from my order. When I asked for compensation for the inconvenience and the extra cost for the second order I had to make, he proceeded to yell at me and said I’m doing do « chantages ». He added a small potatoes with chicken to compensate for the extra fees I had to pay for the drink I did not need. When received, let me just say the compensation will not be eaten. It all my years of eating middle eastern food, I’ve never had my chicken or garlic potatoes have strings pulling from it like slim or okra. All this to say, I DO NOT RECOMMEND THIS RESTAURANT. There are plenty of options out there, just...

I am a customer of a good restaurant but the truth is that the food is very delicious but there is very little meat and chicken on the plate and that is disappointing. Good evening, on Monday I bought a Putin with two Pepsis for 30.37. I ordered a mixed Putin. The surprise was that when I got home, the man who prepared it for me didn't add any meat or chicken. The truth is that this has happened several times in this bustán in San Michel. Thank you. I will never return to that place.16sep2024 Good afternoon. I don't know what's going on with this restaurant in San Michel. Last week I bought a medium mixed Putin with a soda and they charged me $23. Yesterday I bought a mixed Putin with a soda and they charged me $23.50. The same for the medium Putin. I paid in cash with a $100 bill. This man with glasses gave me the refund wrong. He was missing $50. I noticed what happened and told this guy and he acted like he didn't understand. I had to translate it on my cell phone and he gave me back my other $50. I urge you to check those cameras, dude. 4 or 4:30 yesterday afternoon. This man wears glasses and it seems to me that he steals from...

I come to this establishment often and the service that I usually receive is quick and friendly. On average it takes less than 10 minutes to be served. I usually come here around 10 pm though, so the time effeiciency could be different during the day time. The staff is friendly and efficient when it comes to preparing your food in a timely matter. There is this one specific lady in particular that makes you feel welcomed, but I didn't get her name to write it here. I usually get the beef bowl, chicken wrap, or vegan bowl and they are really great. As a meat eater, you would think that the vegan bowl would be bland, but this place manages to make it appetizing. I also do like getting their avocado salad when I want some lighter which also is good. I've never really sat down there to eat unfortunately, so I can't really talk much about...