Restaurant Lafleur — Restaurant in Montreal

Visited on May 26 at 10:30pm. We had a horrible experience. First the cashier got our order wrong, which we pointed out when we recieved the food. The 3 employees working that night responded rudely. They insisted that we were wrong and raised their voices. Their attitude was extremely unprofessional and embarassing. We didn't wanna make a big fuss so we went to our table with the wrong order. We went back to the counter to ask for ketchup at which point we were ignored by all employees. The fries were soggy and not very tasty. These employees obviously do not care or respect Lafleurs reputation. We have been to this place many times before and I can say with confidence that we will...

Not what it used to be, the fries used to have a little something "Lafleur", today they were just overcooked and hard to chew... At the same time I unfortunately discovered they followed the trend of "paper bacon" that tastes like the pre-cooked kits... It was a sad moment for me. I didn't finish the poutine and I went and ordered a steamed hotdog to try and forget the bad experience, the hot dogs are like they used to so that was a good point. I hope they don't also plan to change the weiners too cause they are in pretty bad shape as it is, since I believe the fries are the keystone of...

Employees do not care. Waited over 15 minutes to be served and was third in line, with the second person being part of my group. They take one order at a time and make customers wait. I asked for 2 separate boxes for my hot dogs and fries, I get one box with squished fries and hot dogs. They ran out of onion rings, how do you run out of a frozen item? They got 2 of 3 orders wrong and had to restart just a horrible overall experience and not worth the wait for run of the mill...