During my visit to Asian Cafe, I encountered a few issues that marred my dining experience. Firstly, the pricing felt unjustified for the portion and quality of the food served. The ramen, a staple for any Asian cuisine enthusiast, was unfortunately bland, lacking both proper seasoning and salt.
An unexpected aspect of the service was the additional charge for condiments. When I requested pepper and salt, a basic necessity for any dining table, I was charged $1.50 for a small container of pepper. This is a condiment typically provided complimentary at other establishments. It wasn’t the cost that was disheartening but rather the perceived stinginess. The quantity of salt provided was a mere teaspoon, treated as if it were a precious commodity.
The staff’s reaction to my request for pepper and salt was also surprising. They seemed taken aback, as if such a request was out of the ordinary. Before providing me with the pepper, there was a noticeable two-minute discussion among the staff on how to address my simple ask. This level of hesitancy and reluctance to accommodate a customer’s basic need is concerning.
In conclusion, the combination of pricing, food quality, and service has led me to decide not to return to Asian Cafe. It’s unfortunate, as I believe every dining experience should be enjoyable and leave patrons looking forward to...
Read moreDelicious!
I viewed the online menu, it was very large and offered a little bit of every category: seafood, beef, vegetables etc. It was easy to find what vegetarian options they offered because the menu was well organized with drop down menus of the categories.
I ordered broccoli with hot garlic sauce in restaurant instead of online. The server was friendly and knowledgeable about the menu. They let me know the waiting time and gave me the receipt for my order.
The food was simply, broccoli in hot garlic sauce served with a package of soy sauce and a fortune cookie. The packaging was a little flimsy and thin for such a hot meal though overall it was durable and withstood the heat. Utensils and napkins were not served with my meal so I had to get a utensil at a nearby store after leaving the Asian Café.
The broccoli was cooked perfectly, the texture was great and the hot sauce...
Read morePlaced an order at noon today for pick up on New Year’s Eve. Understandably Very busy but completely unorganized. Arrived to picked up my order and upon paying I gave the lady a $50 gift certificate and pay the difference in cash. she could not find gift card I gave due to the messed. Insisted I never gave it to her and was trying to claim I gave her a 15% couple instead which not correct. I had to argue with two employees to find the gift card after a witness saw me give it to her. They finally found the gift card after multiple arguments. Upon getting home I had the completely wrong order. Had ordered a dinner for three and basically got one combo meal. Needless to say I wasn’t happy to go back there to get my order and won’t be going back there again. Two customers that I was talking to while I was waiting for my correct order had the wrong...
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