usually a pleasent trip. however, I have noticed 3 times now, with this one particular worker, quite an attitude when it comes to things. the first time was over a pizza. I had realized when I got to the window that I didn't have enough for the full order and had to get the pizza taken off. the gentleman cocked a little attitude...and its like I'm sorry I didn't realize I couldn't afford it. I let that one slide as working customer service my whole life...maybe he was just having a rough day. the second time...was again, wanting something taken off my order...again attitude...but I again...whatever...maybe just having a rough day. but now tonight...with your roll up the rim to win. I won a free coffee. I drink tea...and for YEARS with the roll up the rim to win I have traided the coffee in for the tea...no issues. this man refused me my tea for the free coffee and proceeded to get mad when I didn't want to pay for a tea as I was there for my free one. I don't know if he just has a beef with me or if he has something against single income women who's eyes may be bigger than their pocketbooks when they want to get their children a treat. (he used to be nice to me last year round this time). I parked my car and came inside and talked to the lovely lady at the till and she proceeded to fulfill my order while that gentle man kept giving me a stink eye (watch your security footage...you'll see it.) anyways. third times always been a charm for me so hence why I am writing to ya, just to bring it to your attention. wasn't a...
Ā Ā Ā Read moreWent to order coffee and a garlic scone, I was quickly informed they were out, which was fine, we swapped it out for garlic bread. I got my coffee standing waiting for my order for 10 minutes or more, watching people that were after me picking up their orders. I realized, they forgot my order. I asked where my order was, I was treated like I did something wrong, like it was my fault for changing my order. It was not my fault they did not have what I ordered, why did they get upset with me, when I asked where my order was. I had a long drive ahead of me, I did not need to be treated like I was...
Ā Ā Ā Read moreIām a regular at this location and generally like it despite the mix up every now and then but I just had a pretty bizarre and unsatisfactory experience there a few minutes ago. The guy working the window tonight needs new training on customer service. Heās usually OKāsuper socially awkward and doesnāt usually give you a chance to use rewards or even tip but thatās OK⦠no biggie⦠but he was extremely disrespectful tonight. I donāt get offended easily at all and I was super super nice about my order being made wrong tonight so Iām not sure why he acted...
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