Mandarin House — Restaurant in Nanaimo

Went there for Valentine's Day, food was ok, have had better. Service was terrible, servers didn't know about their alcohol list, spoke very little English. Asked me if red meant the color was the color on their menu. English speaking girl brought us a dirty empty pepper shaker and they all clearly didn't know what they were doing. Worst experience ever. Went to pay bill, didn't know who's bill was who's. I've been a server all my life and would be a shame to work there. Brought our food, but not plates had to ask for plates. Had to ask for our wine and beer after food came to table. When leaving, waited forever for bill and saw another couple wait 20 minutes, didn't get served, so the gentleman had to go to til and ask to be served. There were 3 servers on and it was a gong show. Was not even half full and most were having the boring buffet. Don't understand how the business even servives. I give this restaurant a minus, mot even a 1.What a waste of $65.00. So people, drive by and be thankful you...

Ordered $80 worth of food for my wife and I after a long day. That’s a lot of money in this economy. We ordered sweet and sour pork, fried rice and 2 massive tubs of house chowmein. The house chowmein showed up stone cold and drowned in teriyaki sauce. I did not request teriyaki sauce. It was dripping wet from the get go and completely inedible. I’m reasonable so I tried calling to see if we could exchange it for regular chowmeim no sauce and left 3 messages for a call back politely explaining the situation. 2 days later no call back no concern for your customers so I paid $80 for a small tub of rice and a small tub of sweet and sour pork. If you can’t even have the courtesy to call back when I was very polite and spent my hard earned money then you shouldn’t even be open. Check out all your reviews on line. They say very similar things. You should be ashamed to treat your customers this way. Won’t be...

It's probably the worst Chinese food I've ever had in my life. I ordered via Uber eats, and I can honestly say that I'll never EVER order again from this place. The food was HORRIBLE, IVE NEVER EATEN SOMETHING SO BAD! They took about an hour to get my food ready and then proceeded to give me 4 small containers with food. The sweet and sour pork tasted like chicken that was overcooked and just tasteless. The chow main was even worse! No sauce, no meat, dry as a bone, and the noodles were overcooked. I have no clue how you even make fried rice worse 😕 the fried rice had no meat, and I mean it in a literal sense. It was a BBQ pork, and there were only 3 small slices of pork that tasted old and stale. For the time they took to make my food, I expected much better quality. Honestly, if you can avoid this place, do it. If you CAN'T, just starve. Starving is probably better than...