Subway — Restaurant in New Tecumseth

Ordered Online (June 26th/25) 2 ft Long Bourbon Briskets with Double Meat with Topping. Opened up subs at home. They were not Brisket Subs nor Double Meat. They were roast beef, 3 thin slices of meat on each. I took them back too Schomberg Subway location. Put the Subs on the counter & explained to the Employee, Manager or Owner. He said without opening up & looking at the Subs...he didn't have the toppings for the Brisket Subs, said the Double meat isn't Double Meat, it's just extra meat. He said he was also out $20 because of the Online Promotion!!!! He didn't even offer a solution and told me I should've came in and ordered! I asked for my $$ back. He handed me a Void receipt took back the Subs and now I have to wait 7 days to get my $$ back. This was not the first time I didn't get Double meat on 2 Assorted Subs ordered online and had to take them back....

This is my second time coming here that I haven’t been able to order food. First time was a ridiculously long line where they were all waiting on meatballs, but instead of serving the other customers that didn’t want meatballs, the employees just waited for the meatballs to be done.. Today the dining room was temporarily closed so I went through the drive though and no one said anything, or answered for approx 5 mins, so I pulled around to the window and it appeared they weren’t open because no one came to the...

I've been ordering the pizza sub from subway for years ad it's aways the same as they have a template of ingredients and amounts NOT this place the guy only put half the meat on that any other one of their franchise that i frequent in the city this pure greed and a disgrace to the brand ... there's a Mr.Sub right across the street a Canadian Franchise at that I should have gone there instead I'm sure I wouldn't have thrown half that sandwich out NEVER AGAIN save your money it's hard to come by for...