Subway — Restaurant in North Middlesex

If I could leave a 0 star I would. I dont normally review places but service was absolutely unacceptable. My son and I went in to get a sub tonight and he waited 20+ minutes for them to even take his order. They were prioritizing any online order that came in and ignoring customers that walked in and when they did take an order from a walk in customer they just skipped my son and took the next person instead. Apparently they don't want foot traffic and they definitely dknt want my business again. Managers need to do something about this, Sorry, but either get staff that can keep up with the demand, turn off online orders if they can't keep up, or you should AT LEAST prioritize people who actually took the time to come into the store to order. Will never be going to this store again. If I wanted to wait 20 minutes for my order to be taken I'd go to a sit down restaurant. So...

So I work at a restaurant in the area and come to this subway at 9:45 pm with a 10pm close time. There was a mother and 2 sons who ordered 2 6 inch subs ... when the guy working said he was closed 6 mins after I had been standing there ... the mother said to him it's 9mins til close... he remarked its not about that

I had been there 4 times before and found this same guy had a really bad attitude... so after working 10 hours... and being very hungry... I was turned away ... before the place was even closed... with being told he was closed

I think it's completely disrespectful, and horrible, horrible customer service... if he doesn't like his hours of operation, people that come in, or his job .... then he should quit

Or be fired

I will be letting others know, and post on other social media sights ... as I belive this is not how a paying customer should be treated ......

On our way home from Grand Bend after the lighting of the Christmas lights last year we decided to pop in for a bite to eat. After we ordered our subs we were told that we could not sit and eat as the dining area was closed. The store was still open and was not closing any time soon, so instead my husband myself and my two young children had to sit in our car in the middle of winter to eat our subs. After reading previous reviews, this is clearly the same worker that has told people they are closed before the actual closing time. If I could give 0 stars I would. Terrible service and will...