Made a online order for pickup at 655 parkhill rd west location...when I got there she was just finishing my order. I got 3 rice bowls with the sauce on the side, the sauce in the little containers was half full so I asked for a extra sauce for each one I said I wanted to make sure I had enough sauce for them as I don't have those sauces at home . She just topped up the containers she already had filled. Got home and the portion size was so small my tomatoes and cucumbers were not cut just thrown in there whole, even cut in half would have been nice, definitely not worth the 12 dollars. I've had these at a few other locations and they were double the size. Put my sauce on and of course not enough sauce!!! Grrrrr very disappointed. Will definitely not return to...
Read moreIf they had a zero star rating on this location, then that is what I would give. No fountain drinks, had to ask for more lettuce as I was getting a salad and a pinch of lettuce was not going to cut it. Ordered soup for my dad, had to ask twice for the soup and a straw for his drink for the third time. When they scooped his soup from God knows where and brought a spray bottle out to add water to it, the that is where I drew the line. Refused the soup, demanded a refund for it. The cashier tried to argue and say it was made fresh this morning....like what? How dumb do you think I am.... your soup was not made fresh this morning nor was I just born this morning. Will NEVER return to...
Read moreThe lady was horrible and didn't know how to help an old lady with her card and the lady got confused and walked out with her sub and she missed the payment. She was very rude and asked me to pay for her sub because it took so many attempts. she was the only person working and was not confident enough IMO She told me to lock the door which made no sense because at this point I paid for my sub ahead of her because she couldn't deal with one customer at a time she even tried to serve the customer after me without dealing with this lady. I got very frustrated. The sub was awful because the toaster was broken apparently. and I couldn't get...
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