Steele and Clover Public House — Restaurant in Port Colborne

Be-aware this was our first experience. I know sometimes you can catch places on bad days but truthfully I was shocked at our experience. We walked into the dining area to be the only table on the none bar side, the environment is nice very loud and noise, even the kitchens music was loud we could hear it from our seats. The bar side was packed but an adequate amount of servers covering both sides. Our server took our order for apps and our kids meal and brought back drinks and we ordered our meals. The app felt like it took forever between 30-40 minutes for pretzels, to the point of my drink being empty after slowly sipping them and to also note not offered a refill or checked on. We got the wrong order for our kids meal from ordering a grilled cheese to being served chicken nuggets it was quickly exchanged within 10 minutes. My son ordered a spaghetti which was very chunky tomatoes, we all know kids don't like chunky food luckily he's chill and pushed them to the side but I felt the pasta sauce was very bland no flavor or vegetables or anything just felt like tomatoes out of a can. Once we were served our food I thought my Shepherds pie tasted off and after two bites I was completely turned off I had felt as though some of the meat was still pink and not cooked fully. We also got a steak sandwich which wasn't that bad thankfully. The best part of the whole meal was the French fries. We were waiting for ever we had stacked our plates and where going to order the ice cream that our children get with their meals however our server was more occupied talking with her other server, my children had gotten impatient and decided they didn't want their dessert anymore and my husband had to go track down the server. The service was by far the worst I've had in a while, to seeing a $23 dollar meal have two bites taken out and being left behind to be thrown in the garbage... Unfortunately I just don't think we would be returning to...

If I could give this pub no stars, I would. We're from out of town and was told this place was amazing. We walked in and it wasn't busy, but we were totally ignored. Sat down at a table, nobody came over. Waitress and bartender saw us but chose to ignore us. We had to ask for a menu. Menu was taken to the table, but still no words were spoken to us. We weren't asked if we wanted any drinks to start off, weren't told they'd be right with us, nothing. We sat there for a few more minutes. Waitress and bartender walked by our table numerous times and said nothing. I thought we were part of a prank, it was so obvious they did not want us there. I had to go to the bar to ask if we could order drinks. Waitress acted like she didn't want to have anything to do with us. We were so confused cause we were told it was a friendly place to hang out. We decided to leave at that point. Sad to say but we felt like an...

Food was Oķ, but nothing to right home to mother about. We shared a jalapeño popper, which was very good, and we each got a fish n chip. The fries were good, but the fish was advertised to be 'beer' batter, which it was certainly not. Fish, I found kind of dry and nit flake. Service I found very slow and unattentive. The server played on her phone the entire time we were in there and did not pay attention to the clients. Appetizers were served. We had no plates until were we half way finished them. Yes, we used the only napkin that we were given to set the popper down on. The room was extremely hot and stuffy, with no A/C. The surroundings and the decore were actually very nice and relaxing. Also, to note that the online menu did not jive with the restaurant menu. Please take this review as constructive criticism as I think you are sitting on...