Cat & Fiddle Sports Bar & Restaurant — Restaurant in Port Coquitlam

We were a group of 10 but got seated at tables for 6. While the place was mostly empty. The wait time for food was also pretty long all things considered.

I ordered the Sadness and Disappointment, sorry, I mean blackened chicken dinner.

The chicken breast was tiny and it was not blackened chicken. It was just a breast with some generic seasoning powdered on. The veggies were bland, frozen vegetables. Mashed potatoes and garlic bread were pretty decent but nothing special. I had ordered a side of sweet potato fries with gravy. They never bothered to mention they were out of the fries until I asked where it was when food got delivered. The gravy that I did get was gravy you can get in an envelope, add a cup of water and done.

No one else received fries, they got tater tots instead. No one was told ahead of time. When we brought these concerns up, the waitress just looked at us and asked what we wanted instead, with an annoyed look and tone. I didn't want to wait even longer so I didn't order a replacement.

When it came time for bills, the pile was dropped on the table and she just walked away.

Food was bad. Service was worse. I would not recommend this place to anyone. We usually have dessert after but we just skipped and went to dairy Queen instead. At least we know what to expect and sadness and disappointment isn't it.

Edit March 26

I am unable to reply to the response from the restaurant, but it would seem you have us mixed with a different group as I reached out to at least half of those who were in attendance and they are unable to recall any of the accusations made in the reply. No obscene language or any yo mama jokes were made and we certainly did not use obscene language.

If you had made a reservation for a larger group and got seated at a table that seats less when the place is completely empty, made to wait a long time to not receive what you ordered and get zero answers from staff, I am sure you would be upset as well. You still weren't even able to provide a reason in your reply.

We were upset with the poor communication from the staff but the worst that was said was probably the person across the table from me asking one of the server if the chef had an aneurysm for calling the chicken I got blackened chicken. And I assure you he has been spoken to and that will not happen again.

In another reply to a review, you claim to have cameras with proof of our behavior as well as accuse me of things I never said or did. As no one in our group recalls any of the things you claim happen, I respectfully request to review this footage. If the claims you have made towards our group are true and all of us forgot everything that happened, as the group organiser, I will take responsibility for my groups' behavior and provide a proper apology. I will call later this week to speak with a manager and make some time to come in to review the footage in person. If you cannot provide any evidence that those events happened and make false statements about someone's character, that's called defamation. Might want to review what you wrote and make sure you can back...

I love going with my family to eat and enjoy an evening at the restaurant, but lately I have had a server, (an older woman with glasses), who has served us very, very poorly. I don't know if it's something personal but we noticed that with other people she is friendlier and even she goes and asks if they need something , the times she has served us we barely see her, and she is discourteous when delivering things, she is not kind . Honestly, our experience changes when she serves us, the first time she served us, she brought us some teriyaki wings when I asked for honey garlic, we let him know that they were not honey garlic, they were teriyaki, my daughter has autism and it is the only thing she eats in the bar, so we know them perfectly, apart from the fact that I also work at restaurants too and I perfectly recognize both the aroma and the flavor, I asked her if I could change them and she told me that they were honey garlic, I told her, no, try them, they were dark and they totally smelled like teriyaki, they are not, just told me that they were, she just said that restaurant changed the honey garlic sauce, which was no longer the same, and I was like 😧 what??? How can you tell me that? We left because my daughter was not going to eat them and as I mentioned before, that is the only thing she accepts, the next time we went we were served by who usually served us, great service by the way! she is a young blonde girl with glasses, we asked her for honey garlic to find out if they would give us the same ones or the server simply didn't want to help us, in fact the sauce had not been changed, it was the same as always! how terrible! This last time she served us again very badly and for the first time in my life , I didn't leave a tip in a place! She went back and ask my husband why he hadn't tipped her, my husband was honest with her and just said “oh okay” that was it! It's very sad that for a person your experience change and makes you to don’t want to go again to a place that we enjoyed so much... one time we had just one bad experience with another waitress that we didn't know, we asked for a high chair with tray, which the people in front was using it just left and she said “I'm so sorry, another table ask for it ” when I was looking at her and she just looked at it and saw that it was very dirty, she never interact with anyone, but she just didn't want to clean it up right away for us ... fortunately another kind guy, help us with the high chair, that of course no one asks for it… I hope you can let your staff know that there have been people going there for years and it's very sad that everyone who works for you doesn't give you the same. service. And as a last comment, soft drinks are getting worse and worse!! What's happening to your beverage fountain? They all have a very strange taste, many colleagues told me the same thing, that they no longer go for that same reason! I hope that you guys can soon give it proper maintenance so people that not drink beer like me we can drink quality soft...

I need to express my deep frustration about what happened at Cat & Fiddle in Port Coquitlam. The evening was a complete disaster, and I want to share my experience with you. I was there with my friends, excited for a fun time enjoying some wings and beer. However, things took a turn for the worse as soon as we walked in. The place was a mess, with empty tables covered in dirt and leftovers. It was shocking to see such neglect. Even more shocking was the attitude of the staff, who seemed to care very little about the state of the place or the customers. Finding a clean table was a challenge, and we had to wave and gesture desperately to get the attention of the servers. After what felt like forever, a blonde server finally came over and dropped menus on our table without a word. Her lack of interest in us was apparent from the start. When she eventually returned to take our drink order, her lackadaisical attitude was infuriating. She disappeared again for a long time, leaving us thirsty and annoyed. When she finally reappeared, we were eager to order our food, but she didn't seem to care much about that either. While we were struggling to get any kind of attention, a family that came in after us got their food quickly. The whole place was a mess, with dirty tables and dishes everywhere. Even a famous singer at a nearby table wasn't immune to the neglect. After an agonizing wait, the server came back. We tried to order food, but she dropped the bombshell that they weren't serving anymore, even though it wasn't closing time yet. This was the last straw. She hurried us to pay, right after bringing our drinks, showing a complete lack of consideration. Let's talk about the money we intended to spend. We were prepared to spend around $250 that night. If Cat & Fiddle continues to treat customers like this and loses two of us per day, that's a whopping $15,000 gone from their monthly income. It's not just about the money, though. This kind of treatment tarnishes the reputation of the restaurant, drives customers away, and damages their income. I can't stress enough how terrible this experience was. The management needs to understand the severity of this situation and take immediate action. I'm beyond disappointed and I expect them to treat this as a serious matter. The way customers are treated can make or break a business, and it's high time they...