Hart Wheel Restaurant — Restaurant in Prince George

This restaurant exclusively offers take-out options. Unfortunately, our experience was unsatisfactory. The beef in both the chop suey and ginger beef dishes was undercooked, while the sweet and sour pork was excessively tough. When we contacted the restaurant, they offered replacements but required us to return to the location. However, the replacement chop suey and ginger beef were also undercooked a second time. Regarding the sweet and sour pork, we were informed that the tough texture was intentional due to the use of lean pork. As an alternative, we were provided with chow mein, which was the only enjoyable aspect of our meal. Additionally, the egg rolls had an unusual appearance and an unpleasant taste. When we told the owner it was still undercooked she just ignored us which is the reason why we are writing this review. She kept suggesting other menu options but really we had already picked out what we wanted we just wanted it to be cooked. We thought maybe it was an accident but after going back and getting raw food given to us again. I’d say go this restaurant isn’t safe and we are...

Have heard good things about this place but was extremely disappointed. We ordered delivery, and we're told our food would be here within 45 minutes. After an hour I called to see why the food was not here and the lady told me she doesn't know wait another 15 minutes so I call again 30 minutes later and she tells me the driver just left 15 minutes ago... so I waited nearly 2 hours for my food to be delivered. When the driver arrives he offers no reason as to why it took so long and he is the only driver... I asked for a discount when I feel that should've been instantly been offered being so late and he told me no. Food was not great chow mein is greasy, almond chicken was very dry, spring rolls are ok, wonton soup is ok, sweet and sour pork ok but again very dry. I won't recommend to anyone or return. Hopefully they hire more drivers or tell people to expect...

Read the reviews online, decided to drive to the north end of Prince George to give it a try. Walked in and they don't have in-dinning even though the web site clearly states that they do. So I decided to order take out seeing how I drove all the way up there from my hotel in the south of town. When I arrived back in my hotel at the south end of town, found no utensils or napkins in the bag. Luckily I had a plastic coffee cup lid I folded to resemble a utensil. One would think in a take out order they could include utensils wouldn't you? Or do you have to ask for them and napkins? To think I even tipped the young girl for the service......Won't be gracing the doors of this restaurant on my next trip...