It is a lovely place to go and stay, a real gem that I do honestly plan to revisit and have a longer stay to better enjoy the property. My stay earlier this week however had a few key misses for me that for a one night stay made quiet an impact on the short amount of time I was there for.

Staff was friendly and being a native English speaker I had no trouble getting help from the team in English which was a big bonus for me! The rooms were nice and the AC worked well which on a very hot humid day was excellent to have.

I wish there was more seating/lounges on the terrace, there is a lot of empty space on the deck and the furniture that is there is clustered together. Having more intentional planning and options would enhance this space for use.

We stayed in the Cite building and found we could hear those in the room above us and beside us quite clearly (footsteps and banging mostly), it wasn't a problem once it seemed everyone had turned in, but in the early evening it was quite a nuisance to hear every step other people were taking.

The specific issues I had during my stay was;

1. Had dinner one the deck and the menu was not at all comprehensive enough for someone with allergies and food sensitivities to make an informed choice. Nachos did not state that jalapenos were included, so I asked if they could be remade without which the server said yes, she then came to our tables to tell us after she had already submitted the new order of nachos to then tell me because the jalapenos were mixed with all the other veggies all I was going to be getting was chips with melted cheese on them. I was not given the option to switch what I wanted with this information in mind, I was told I could order something new but would pay for the nachos anyways. When the new plate of "nachos" came it was missing sour cream which I had to wait for 10 minutes for and then was charged for that sour cream on my final bill.
2. The Ameretto Sour on the menu was not a true Ameretto Sour and was barely tolerable as it seems like it was just the liquor and lemon juice (no simple syrup or egg whites), but after the issues with my nachos I didn't attempt to bring this to the server's attention. The server was very kind and nice but I no longer had confidence in having positive resolutions presented.
3. We had an issue with the toilet in our room becoming blocked, made a call to the front desk and was told they would send someone. 45 minutes later we had to call again and spoke to a different person who seemed aware that we had called a while ago but that someone "should have been there in 5-10 minutes". We had to wait a further 20-25 minutes before someone finally came to the room to assist and by this point it was past 10pm