Service tonight was really bad. They often make mistakes (forget an item we paid for or other things) and we notice only once at home. Of course no one wants to go back out. Tonight we ordered by the app. Once there my husband notices there is not enough wasabi. He asks the girl to add more with she does after raising her eyes at this annoying client. BUT then he notices one full item is missing. She throws it in the bag. He then requests that all items should be reviewed. She was freaking out. Why?? What is the problem?? You can't even make a complete order you received hours in advance and no one is in your store. The situation there varies all the time. Sometimes good sometimes bad. Bad attitude ... there is no fracking excuse. Get to work young lady and be nice to your clients. Too bad no one cares anymore anywhere about the bad service.
Edit: after seeing Sushi Shop's response, i have to say that at one point we will have to stop blaming the pandemic for everything that goes wrong. It is no...
Read moreThey lied, I ordered the black sugar tea and got no black sugar syrup, they told me they put it on the sides of the cup, yet I took photos and got proof they didn't, it tastes horrible. Worst bubble tea ever omg the black sugar is horrible it's not sweet at all, they put very little tapioca, it tastes like milk with ice 😭 go to carrefour laval, so many stores that actually know how to make bubble tea and are not cheap with the tapioca, they put a great handful of tapioca at the carrefour laval boba shops. Never again 🤮 I am so sad, I take my bubble tea very seriously and was craving all week, now...
Read moreFirst time trying this Sushi Shop location and was very disappointed. I ordered 3 Poké bowls (Diablo, Salmon and Tuna, Spicy shrimp) and all 3 dishes were missing almost half the ingredients. I’ve never had an experience like this at the other locations. Probably a good idea to check the order before leaving but when I called back, the customer service offered $10 off my next order. Maybe their sushi is better but probably won’t return after...
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