Tim Hortons — Restaurant in Saint-Liboire

I say excuse me 4 times and the guy is really annoyed to even look at me since apparently I'm not french. I asked him if this location had the sandwich I like and he pretended to not speak English. Not only did he refuse to serve me but then he ignored me and wouldn't bother to get someone else to assist me with translating. I understand that french is the preferred language around here but I should still be able to be served in English. I don't need to learn a 3rd language to order food in Canada. The level of disrespect was astounding. I decided to just use the washroom and find somewhere else to eat. On my way out I hear the guy speaking perfect English with the next guy in line. I don't know what kind of kicks this guy gets out of doing this to people. I'm hungry and not in the mood for some jerk gate...

I walked in I ordered my steep tea . And when I received my 50 I asked the mom it’s not warm enough can you please change it or redo it the guy just put my coffee in microwave and said this is warm enough I said that’s not how you guys work if the coffee is not warm or you guys we make it that’s OK more than words and the guy refused to my face and these people never read in my coffee and called and asked me to shut up and leave and I got a video recordings for days off their behaviour I’m not the first person they were Cooper some before me they had a same complaint and a complaint not was fulfilled please whoever is in charge that whosoever is taking care of the state more than they need to teach them some manners and some management skills dad...

It took half an hour to receive our order (two large coffees and a bottle of water) on a Sunday afternoon. The restaurant itself was rather crowded, yet the employees were taking their time and moving slowly as if it were dead in there. I'm typically incredibly understanding of wait times in food service (I work in it myself), but it's difficult to keep that patience when it doesn't seem like anyone behind the counter is trying. I'm not looking to get any of them in trouble (for all I know it was their first day), but as a manager, if my staff were meandering around with a line of people waiting 20+ minutes regardless of what they ordered, I'd want to know immediately. They didn't seem like...