Wells looks like my negative comment was removed. So let’s try again. This used to be a must eat here when I am in town visiting but after Monday it will not be. Getting seated was no problem there were 4adults and 4children in my party. Children were originally given the main menus not children’s menus. We waited more than an hour for our orders while others arriving after us received their food order quickly. It was not a busy night for the restaurant so that was not the reason for the slow service. 3 of the 4 children received their food. Had to go to the counter to ask for silverware. It was brought for them but not for the rest of the table. After an additional 15 minutes the 4th child received her food. We again had to ask for silverware for the rest of us. The lasagna ordered was only half cooked, tough and large clumps. Feta cheese was also ordered for it. The lasagna was sent back. My daughter had already put most of the feta on top of the lasagna. Because of being so undercooked it went back to the kitchen. We were told another one would be out of the oven in a few minutes. What arrived was the one she had sent back as the pasta was not fully cooked. The feta she had put on it was clearly visible. She again complained about it. It was again taken to the counter where each of the staff tried a bit of the lasagna noodles and stated it was perfectly cooked. They again gave her the same dish that they had tested. She refused it wanted it and the feta removed from our bill. They did remove the lasagna but told her that they would still charge for the feta but that she could dig the feta out of the dish of lasagna if she wanted to and if we had a problem with it or any of the food to just deal with it. The rest of the hot food was also served cold. Myself and my family have been customers of this restaurant since shortly after it opened in the late 1960’s. The service, the quality of the food, and the attitude of our waitress would never have been tolerated in the past and is not...
Read moreI was very disappointed on Friday May 6th. I live in Alberta and when I come to visit in Stellarton I always enjoy going to Sam's for lunch. Myself and my friend ordered pizza with specific items and when it arrives it had an item on it that neither of us could eat or wanted to eat; we told the waitress right away and she was very upset with us about it !! I was very surprised; she made a mistake and we were supposed to pay ?? We had to refuse payment several times before she finally brought the bill to us minus the cost of the pizza. I wanted to pay for our garlic bread with cheese and bacon as it was very good and my coffee which was only one cup as I was never offered a second cup. The attitude of the waitress was terrible and I am sure if she honestly thinks about it she will realize that as well. I felt very badly about the whole experience. I have been there every time I visit and have had this particular waitress before and she was always so nice but that was a very unnerving display of a...
Read moreThis was the second time I had my food come back not so good, first time i got lasagna and there was no sauce just noodles and lots of cheese, so I oder something else which was a donar sub wish was good ,but as the other people with had there meal as I was till waiting, the waitress had keep saying sorry 😞 and yes I payed for my sub which was ok with me ,than I was there just lastnight and ordered a super donar with everything on it ,well it came back cold and no pepperoni on it ,so I asked to get it warmed up which was no problem 😊, so as I was eating it I noticed no pepperoni so I eat it anyway, so I told the waitress, my moter oder the same thing ,I felt like the waitress didn't believe me so she took our plates ot to show the cook I guess and she came back and gave us 30%off which was very good of her and we were thankful for that ,I will go back again but three time chame ,ps I never go on here and say anything but just like to share this with...
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