I am a frequent customer. I like the food and my kids do too. But lately, I have been a victim of "poor customer service" especially from the staff who usually make a fun of my accent, even when some of them do have stronger accents than mine. Many times they talk not knowing I overheard their discussion. This is more common with one of the new staff. While I am not comfortable writing this review, i think it is important for an adequate re-orientation of your staff whose core responsibility is to treat all customers equally irrespective of how they look or where they come from. My last visit to the place made me decide not...
Read moreTaste is good. But wish they told us the black ink won't show up black and that any dark background they print onto the cake wouldn't transfer beforehand so we could get a better pic for my kids bday. I'd suggest start letting people know dark colours won't transfer properly to cake so they can decide before hand if they still want it or at least gives them a chance to change the photo. Photo didn't transfer well at all, very...
Read moreThis particular location is not that great at all. No ice in drink machine. Food was over cooked and hard. Only 3 drinks to choose from. The washroom is out of order or so they would have you believe. My sister says that the washroom has been out of order since June and I...
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