Tim Hortons — Restaurant in Town of Athabasca

I came in with my husband. I ordered a french toast sandwich without egg extra cheese. To go I get out to car and realize the sandwich is not what I ordered. I go back in and tell them this is not a french toast sandwich. A tall young lad hollers that that is what was ordered I explain again this is still not a french toast sandwich could I please get what I ordered. Again defends himself with that is what was ordered. This was no one's fault a simple mistake. I do not need to hear explanations...but that is what our society has become. I myself work in food industry so i could have double checked the ordering screen. The cashier also could have read back order to confirm. The person who cooked it did not make any mistake. We are all human and make mistakes. Every body just relax mistakes are made. But let us all be pleasant. So I get out to my car open my sandwich and the bottom slice is raw egg wash...raw. Cheese is not melted and I try to call not a registered phone number alas I resort to comments...i again went back and explained the situation...the district manger saw me, fixed the mistake and apologized. Thank you very much. And third time was the charm. Mm Mmm mm m. Love those french toast...

Stopped in for lunch. The girl who served me was friendly. Requested chili and a bun. The hostess had me wait to see if they had chilli. They did.Ipaid and got my food. I sat down to eat and discovered the table was filthy. I had to clean it myself. The chilli was like purey.I buttered my bun and discovered it was hard around the edges. I didn't eat it. While I was eating the staff speaking in a language I don' t understand were all talking over eabh other and laughing. Really annoying. I took my coffee which tasted liked it was made in the morning and left. I will not visit this Tim Hortens again. Update... Decided to give this location a second chance.. In the drive through, Ordered a cheese croissant and a coffee, and was told this location no longer sold cheese croissants. Requested a regular croissant and to my surprise they had none of them either. Really? Not surprised. Backed out of the drive in and left. To whomever owns yhis location. If you don't sell a product. TAKE IT OFF YOUR MENU!! If you do please try to keep it in stock....

I have changed my rating from 5 to 2 stars.

The last few times going through the drive-thru they have not had what I had wanted.

I ordered a sandwich they said they didn't have it but have all other kinds. I ordered another one and they proceed to tell me they don't have that either I did not get a sandwich just a coffee.

I went another time to order a chocolate glazed donut to find out they were out. I then ordered a sour cream glaze... out of that too. Ok I'll have a honey cruller... needless to say they were out of that as well. It is not like I visited at an odd time of day or night it was about 3pm and they were out of every donut that I wanted.

I don't expect to go there again unless I just need a coffee so far that is all they had for me my...