Subway — Restaurant in Town of Gibbons

This is the worst subway. More often than not, orders are made incorrectly. When ordering online they are too lazy to call customers to inform them that they are unable to fulfill customer requests. Instead, they make their own substitutions or just ignore the requests all together.

Subway, when a customer requests something like grilling or toasting, and you are unable to fulfill the request, CALL THE CUSTOMER AND LET THEM KNOW. This provides customers with the opportunity to cancel their order, should they want to. Your sandwiches are awful and soggy when...

Usually good. I order on the app for several people, so our order is fairly large. The app often is incorrect about what cookies are available, and I don't mind when they ask for substitutions. This time, however, the worker that was not working on my order sold the rest of the cookies to someone after me in line ... and when the worker said, "oh no, I needed cookies" told her to "just give them chips". It was just the attitude I didn't appreciate. Things happen, but don't blame the customers for the mistakes...

This subway isn't worth using the subway app on. In order to get what you ordered you would have to be there watching employees make your sandwich. Employees have always looked miserable an don't give a good customer service for this reason as well as never getting my online order correct I will no longer support this business. Also this location never participates in the deals...